Headline

Certified PSPO Product Owner & Business Analyst | I turn messy healthcare workflows (Home Health, Hospice, RCM) into shippable product roadmaps | Ex-Civil Engineer, now building software instead of buildings

About

I didn't start out planning software. I started out designing structures, Four years into a civil engineering path before I realized I liked solving the system problem more than the physical one. How do people move through a process without friction? How do you turn a mess of requirements into something that actually works? Turns out that question has a name: Product Ownership. I joined as an Associate Product Owner and got promoted to Product Owner within 1 year — not because I followed a playbook, but because I treated every backlog like a blueprint: nothing gets built until the structure underneath it makes sense. For the last 3 years, I've been doing that inside healthcare tech, specifically Post-Acute Care, Home Health, Hospice, and Revenue Cycle Management. These aren't easy domains. Clinical workflows are unforgiving, compliance isn't optional, and "good enough" software costs real people real time and real money. So I spend my days: → Turning vague stakeholder asks into user stories with acceptance criteria that actually hold up in sprint → Running UAT that catches problems before clinicians do → Digging into SQL and KPI data instead of guessing what "success" means → Testing APIs in Postman before promising a feature works → Sitting between engineering, clinical ops, and leadership and making sure none of them are surprised on release day I'm not chasing buzzwords. I'm chasing products that don't break when real people depend on them. Currently open to Product Owner / Business Analyst roles healthcare tech is home turf, but I'm equally interested in any domain where the problem is genuinely messy and someone needs to make sense of it. If that's you, let's talk.

Location

Chennai

AI stack

antigravity

lovable

ollama

v0

Work experience

Product Owner at Element5, Aug 2023 - Present · 3 yrs, Chennai, - Managing workflow validation, release coordination, and requirement alignment for 105+ healthcare clients across Post-Acute Care (PAC) and Revenue Cycle Management (RCM) domains. - Leading Agile product delivery activities including backlog grooming, sprint planning, user story creation, UAT validation, deployment support, and release readiness. - Collaborating with Product, Engineering, QA, DevOps, and Operations teams to ensure seamless workflow delivery and operational stability. - Working on healthcare workflows including Claims Management, Denials Management, Cash Posting, Eligibility, IQIES, Hospice Intake, NOA/NOTR, and WellSky RCM workflows. - Supporting API-integrated healthcare platforms such as HCHB, Waystar, WellSky, IQIES, Availity, and UHC using Postman and JSON validation. - Utilizing tools like Temporal, Datadog, Jenkins, GitHub, AWS S3, ClickUp, and Confluence for workflow monitoring, deployment tracking, documentation, and issue resolution. - Contributing to workflow automation initiatives and supporting UiPath-based automation validation and monitoring activities. - Conducting KT sessions, workflow training, defect tracking, and root cause analysis to improve product quality and reduce workflow issue rates.

Education

B.E civil, Civil Engineering, Panimalar Engineering College