Headline

--B.Com Graduate | B.Ed. Qualified | Administrative Support | Customer Service | Documentation & MS Office

About

I am a B.Com graduate from Lakshmibai College and a B.Ed. qualified professional with experience in customer support, documentation, administrative operations, and office coordination. In my previous role, I was responsible for customer communication, telecalling, certificate preparation, documentation management, courier coordination, and maintaining records. I also worked with CorelDRAW for certificate creation and used Microsoft Word, Excel, and Google Sheets for daily office tasks. I am organized, detail-oriented, and capable of handling multiple responsibilities efficiently. After a career break due to personal commitments, I am now looking to restart my professional journey and contribute my skills in administration, customer support, documentation, education support, and back-office operations. I am eager to learn, grow professionally, and take on new opportunities.

Location

India

Work experience

Customer Support Executive at ICV Certification, 2020 - 2022 · 2 yrs, • Customer Calling and providing information/support. • Certificate Creation and customization. • Designing and editing using CorelDRAW. • Documentation and maintaining records. • Courier Handling and shipment coordination. • Working with MS Word for documents and reports. • Data management and analysis using Excel.

Education

Bachelor of Commerce, Lakshmibai College, Delhi

Bachelor of Education, Kurukshetra university