---
title: "Ruben Sharma - Account Manager in Bengaluru | Tal"
description: "Meet Ruben Sharma, Account Manager At Nightfall AI | Cybersecurity & DLP Solutions | Ex- LinkedIn based in Bengaluru. AI stack includes anthropic apis, claude code, and claude. Explore public work links including rshares.netlify.app."
image: "https://tal.club/meet/ruben-sharma/share-image"
---

# Ruben Sharma on Tal

## Headline

Account Manager At Nightfall AI \| Cybersecurity & DLP Solutions \| Ex\- LinkedIn

## About

I’ve spent 6\+ years helping SMB and Mid\-Market businesses grow through SaaS, AI, customer success, and consultative sales at companies like LinkedIn, Nightfall AI, upGrad, and Hero Vired\. My experience spans customer growth, account management, retention, and expansion revenue\. I enjoy helping businesses uncover growth opportunities and adopt solutions that improve how they work\. At Nightfall AI, I manage SMB and Commercial customers across NAMER and EMEA, focusing on retention, expansion, onboarding, and customer engagement for AI\-powered cloud security solutions\. Previously at LinkedIn, I partnered with HR and Talent leaders across APAC to improve hiring, learning, and retention through LinkedIn Talent Solutions and LinkedIn Learning\. I’ve consistently exceeded revenue and growth targets and thrive in fast paced, high ownership environments where communication, curiosity, and adaptability matter\. I’m passionate about AI, SaaS, customer psychology, digital growth, and the future of work\. Outside work, I enjoy storytelling, anime, and creator led platforms, which keep me curious about how technology shapes behavior and business growth\. Currently exploring Account Executive, Account Management, Customer Success, Commercial Growth, and Strategic SaaS opportunities in Dublin, particularly within AI, SaaS, cloud, and high growth tech companies\.

## Location

Bengaluru

## AI stack

anthropic apis

claude code

claude

gemini

meta

openai

## Work experience

Account Manager at Nightfall AI, Apr 2024 \- Present · 2 yrs 7 mos, India, Cybersecurity Account Manager\| Customer Success \| DLP Solutions Accelerated Growth and Customer Satisfaction I'm a seasoned Cybersecurity Account Manager with a proven track record of driving significant growth and customer satisfaction for SMBs across the US, UK, Australia, and India\. Key Accomplishments: \-Revenue Expansion: Exceeded upsell and cross\-sell targets for the past two quarters by over 100%, expanding our customer base to 100\+ organizations\. \- Customer Retention: Maintained a remarkable 90% customer retention rate over the last two quarters by delivering exceptional value and proactive support\. \- Customer Success: Successfully onboarded and managed customer relationships, handling both technical and non\-technical inquiries and obligations\. \- Support Excellence: Efficiently managed support tickets via Zendesk, ensuring timely resolution and customer satisfaction\. \- Strategic Partnerships: Cultivated strong relationships with customers to identify upsell and cross\-sell opportunities for DLP cybersecurity solutions\. Let's Connect\! I'm passionate about helping organizations secure their digital assets\. If you're looking for a dedicated and results\-oriented Cybersecurity Account Manager, let's connect\. \#Cybersecurity \#DLP \#AccountExecutive \#CustomerSuccess \#Sales \#SMB

Account Director \- SMB & Commercial at LinkedIn, Jul 2022 \- Mar 2024 · 1 yr 9 mos, Bengaluru, Karnataka, India, \-Working as a Hybrid Account Director with companies across Mid\-Market & Lower Enterprise Segment in APAC\. \-70% of the Business is growing existing business and 30% Acquisition in different LOB with an ARR of $800K\. \- Relationship Management at par with Global Business Standard of Conduct\. \-Consultative approach towards business with VEF methodology\. \-Helping Businesses use Plan, Hire and Develop and grow their footprint\. \-Helping organizations leverage LinkedIn Talent Solutions \(LTS\) for optimum and efficient functionality, predominantly in the areas of LTS: Recruiter, Learning, Talent Insights, Job Posts \(previously slots\), Career Page\(Branding\)among others\. \- Collaborating with NAMER & EMEA Teams to focus on International Clients\. \- Prospecting, Nurturing, Negotiating and Closing Deals for LinkedIn Talent Solutions with Product like Recruiter, Jobs, Career Page, Talent Insights, Sales Navigator and LinkedIn Learning\. \- Hunting & Acquisition of New Logos in Different LOB's\. \- Cross\-sell and Upsell to current set of SMB and Enterprise customers\. \- Priortizing accounts and doing Territory Planning to target accounts with most potential\. Adapting & Learning a lot of new things while working at LinkedIn and working towards the vision of creating economic opportunities for all the global workforce\.

Assistant Manager \- Career Services & Corporate Relations \(New Business Acquisition\) at Hero Vired, Sep 2021 \- Jun 2022 · 10 mos, Delhi, India, \- Acquisition of New Logos and Hunting clients in the B2B and B2I space\. \- Building Career Service & Corporate Relations at Hero Vired from scratch, growing from a team of 2 people to 10\. \- Responsible for getting in Industry Partners and maintain corporate connections for placing existing learner pool and getting in revenue through L&D programs in collaboration with companies\. \-Cross functional activities amongst different stakeholders like Delivery, Marketing, Learning, Product, Strategy & Sales\. \- Awarded as “Employee of the Month” for exceeding targets in the month of March and contributing beyond my expectations\.

Corporate Relations Specialist \(New Logo Acquisition\) at upGrad, Jan 2020 \- Aug 2021 · 1 yr 8 mos, India, \- Acquisition of new logos in the B2B space across sectors like Healthtech \| EdTech \| Ecommerce \| Gaming \| Captives \| Automotive \| Fintech \| OTT \- Handling the Engineering Vertical of Placements in the College business at UpGrad\. \- Building Relations with Senior Management Stakeholders like HR, Founders, Directors etc\. of various organisations\. \- Responsible for getting candidates transitioned in some good organisations\. \- Career Mentoring of Candidates\. \- Signing MoU's with Startup & Companies for Training & Hiring of a pool of Learners\. \- Building different strategies to collaborate with organisations \- Maintaining Large Database for the whole Team of college vertical\. \- Conducting Webinars and Meetings\. \- Creating Good Relations with Universities & Colleges Across India for future business\. \- After being a part of upGrad Rekrut, now also handling the placements of Senior Experienced Professionals who are Specialized in Data Science, Digital Marketing, Product Management and Expereinced MBA Professionals\.

Business Development Associate at JungleWorks, Aug 2019 \- Dec 2019 · 5 mos, Chandigarh, India, Recognized as the "Sales Rockstar" of the company\.🌟🌟🌟 Roles & Responsibilities: CRM Handling Converting Prospects to our long term clients Inside Sales B2C Sales Cracking Large Ticket Size Deals\. Building Strategies & new plans for the product\. Prepared detailed reports using MS Excel\. Selling Franchise's in multiple cities across India\. Connecting with the Pre\-Sales Team to create MOU's according to client needs\. Creating a connection between Operations Team with the Client to successful delivery of the product\.

## Education

Bachelor of Technology, Computer Engineering, Lovely Professional University

## Public links

- rshares\.netlify\.app: https://rshares\.netlify\.app/

[View the original profile](https://tal.club/meet/ruben-sharma)

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