Headline

Associate Director-HR | Human Resource Leader | Business Partnering with HR-India | Employee Lifecycle Management |

About

With over 20 years of experience in human resource management, I specialize in strategic workforce planning, performance management, and training and development. As Associate Director-HR at Toluna, I focus on driving HR initiatives that align with organizational objectives and enhance employee engagement and development. My contributions are centered around creating and executing impactful HR strategies, managing the full employee lifecycle, and fostering leadership development. My experience spans critical HR functions, including talent acquisition, policy design, and training needs analysis, enabling organizations to build robust teams and achieve business goals. I am committed to collaborating with stakeholders to implement high-impact HR projects that support organizational growth while ensuring a motivated and productive workforce. My certification in HR Analytics further empowers me to leverage data-driven insights for informed decision-making.

Location

Hyderabad

Work experience

Associate Director-HR at Toluna, Aug 2024 - Present · 1 yr 11 mos, Hyderabad, Telangana, India

Group Manager at WNS, Aug 2021 - Nov 2024 · 3 yrs 4 mos, Hyderabad, Telangana, India

Senior Manager-HR at Molips(Mitsui O.S.K Line Processing Services(I) Private Limited, Jan 2013 - Aug 2021 · 8 yrs 8 mos, Hyderabad Area, India, Leading the HR function and the whole HR team end to end for the Hyderabad Center. Working on critical & high impact HR projects, strategic planning and business partnerships at business & organizational level across the Hyderabad center for 600+ employees. -Handled end to end recruitment across different locations and functional areas - operations, finance, actuarial, analytics, company wide operations and Leadership Roles -As an initiative to develop future leaders, developed and implemented ACE leadership development program. This helped grow people and help in retention of key talent across the organization -My gap analysis skills and good understanding of processes and people led me to redesign the induction and engagement plan for better new hire retention. -Also helmed the Employee Satisfaction Survey (ESAT) for target groups to identify areas of improvement and resolve the same. -Training & Development- Being one of my core strengths hence it helped me design, schedule and organize induction programs, employee development programs etc for 600+ employees. Trained 300+ people in communications skills by designing a program- both classroom and virtual. -Designed, developed & executed Assessment & Development Centers and led the development of IJP portal. -Encouraging talent and aiding career growth has been on the forefront of my operations and I enabled lateral and vertical career movements through development interventions, training and development. -Leveraged my skills in policy design to developed and implemented WFH policy, PIP (Performance Improvement Program) policy etc to aid smooth operations.

Senior Manager- HR at IAP Company Pvt. Ltd, Apr 2011 - Feb 2012 · 11 mos, Played a key role in handling the customer base of customers in Japan & India, offering them IT solutions based on their business requirements. Key Areas of work: Employee Engagement -Managed the overall employee communication across organization & the monthly HR connect with the employees -Deft in managing welfare measures, get-together’s, team building activities etc. to enhance motivation levels and productivity. -End to end management of the internal & external Client visits -Liaised with heads of departments to conduct training needs analysis and identify areas of training. -Conducted assessments and collected feedback to monitor the effectiveness of training programs. -Tracked attrition and devised methods to control the same. -HR Dashboard reporting -Managing All Employee & All Manager Meets Performance management -Proactively provided regular feedback to employees for their performance. Training -Identified training needs with the help of Dept. Heads (HODs) & actual assessment feedback based on Performance Planning Review in order to bridge the gap between required & actual competencies. -Created training road maps for the new hires. -Managed EWS , churn, client servicing & coordination, data base updating & inter COE movements

Manager (HR) at Birla Edutech Ltd., Oct 2010 - Apr 2011 · 7 mos, Gurgaon, India, As the HR Manager, handled entire gamut of HR operations: onboarding, induction, training & development and exit formalities of employees. -One of the key wins was talent in acquisition to fulfill talent needs of client by sourcing ~150 employees in about 25 days. -Maintained HR database with new employee information and other details on daily basis. -Collected and analyzed data to create dashboards and presented the same on a fortnightly basis -Took a proactive approach to resolve employee grievances and ensured timely closure by leveraging conflict resolution skills. -Liaised with my team to develop tools that helped cut down employee training time, helped reduce errors for the client processes. -Led employee engagement processes, including Employee – Leadership Communication, Skips and Pulses, Fun work etc.

Education

HR Analytics- Executive Program, HR Analytics, XLRI Jamshedpur

Master of Business Administration - MBA, Human Resources Management/Personnel Administration, General, Asian Institute of Management and Technology