Headline

Senior AI PM | Fintech, TravelTech, B2B SaaS | Platform & Growth

About

CORE STRENGTHS: - Zero-to-one product launches (JioOnePay, TransactIQ, Offers Engine, Unified Loyalty Platform) - AI-powered PM workflows (LLM, RAG, MCP, agents, prompt engineering) - Product-led growth & merchant onboarding - B2B platform scaling (20+ merchants in JioOnePay, 50B INR TPV; 50M+ customers in Expedia, 11 countries enabled) - Cross-functional leadership (managed up to 6 PMs) AI / LLM WORK: - Built RAG pipeline with OpenAI embeddings + Supabase vector DB + GPT-4.1 mini agent - Designed Postgres-backed conversational memory for multi-turn agents - Built AI-powered PM execution layer using strategy docs + data MCP (Model Context Protocol) - Hands-on with Claude Code, n8n agentic workflows, prompt engineering, AI prototyping - Prototyping with AI coding tools TOOLS & PLATFORMS: LLMs & AI: OpenAI API (GPT-4.1), Claude, Claude Code, embeddings, RAG, MCP, AI agents Automation: n8n, Wispr Flow Data: SQL, Postgres, Supabase, vector databases Payments: Razorpay, Paytm, CCAvenue, Citibank, NBFC integrations PM Tools: Jira, Notion, Figma, Confluence, Miro Frontend prototyping: Angular, REST APIs, HTML/CSS, Cloudflare Pages LOOKING FOR: Senior PM, Lead PM, Principal PM, Founding PM, Group PM, AI PM roles in Fintech, Payments, Travel Tech, B2B SaaS, AI/LLM products, API platforms.

Location

Bengaluru

AI stack

claude code

claude

elevenlabs

lovable

n8n

notion

Work experience

Product Manager III - Platform Excellence & Membership Growth at Expedia Group, Aug 2024 - Present · 2 y 3 mo, Bengaluru, - Launched unified global loyalty platform → consolidated multi-brand membership across Expedia, Hotels.com, Vrbo → rolled out to 11 countries, 50M+ customers, lifted retention across all brands. - Pioneered AI-powered PM execution layer → built workflow using strategy docs + data MCP (Model Context Protocol) + LLM prompting → cut PRD creation time by 50%, raised productivity baseline for entire PM org. - Overhauled retention email engine → re-architected segmentation, content, and triggers for loyalty customer comms → +20% CTR, measurable lift in repeat bookings. - Automated affiliate onboarding → built self-serve portal replacing manual ops → 90% reduction in onboarding time, eliminated recurring eng effort. - Re-architected security compliance workflow → instituted incident reporting framework, broke Loyalty–Finance silos → 80% reduction in compliance overhead, 25% faster time-to-market on feature rollouts.

Product Manager, Growth (Founding Member, Payments) at Jio Platforms Limited (JPL), Oct 2021 - Jul 2024 · 2 y 9 mo, Mumbai, - Founded JioOnePay → built Reliance's B2B payment acceptance and orchestration platform from zero → onboarded 20+ enterprise merchants, scaled TPV to ₹50B INR. - Shipped self-serve Merchant Onboarding Dashboard (zero-to-one) → replaced manual KYC + integration ops with guided B2B onboarding flow → TTV cut from 1 week → 1 hour, slashed support load. - Built TransactIQ → real-time transaction monitoring + alerting dashboard for merchants → eliminated manual daily reporting, reduced support escalations. - Launched Offers Engine (zero-to-one) → designed merchant-configurable promotions across JioMart catalog → 13x electronics GMV in JioMart's first annual sale (2022). Won Star Performer award. - Owned MyJio telecom payments → end-to-end checkout for 1.5M daily recharge transactions → data-driven optimization of recharge funnel and engagement. - Led payment gateway + bank integrations → Razorpay, Paytm, CCAvenue, Citibank, NBFC partners → expanded acceptance rails and approval rates. - Managed up to 6 Product Managers (people manager for 2) → built PM hiring, review, and growth practices.

Specialist - Product Management (Online Catalog) at ZF Group, Dec 2019 - Sep 2021 · 1 yr 10 mos, Greater Hyderabad Area, - Led cloud transformation → migrated legacy B2B application to Azure SaaS → +20% operational uptime, reduced infra cost.

Business Analyst at Accenture, Dec 2018 - Dec 2019 · 1 y, Hyderabad, Telangana, India, Identified internal business issues and developed business cases to determine product-market fit. Managed end-to-end business process, including scoping, requirement gathering, go-live, and post-deployment activities for our product.

Editorial Intern at The Culture Trip, Apr 2016 - Jun 2016 · 3 mos, My responsibilities as an editorial intern were to research, write, and edit articles on travel, food, culture, and literature. During my internship, I published nearly 25 articles on various topics based on India's culture and heritage. The Culture Trip is a fast-growing, global, next-generation platform for art, culture, food and travel, with the vision to bring quality content into the social age. It has shown record-breaking growth: 20 million unique visitors per month and won about 30 awards since its start in 2011.

Application Development Analyst(Web/UI) at Accenture, Nov 2015 - Nov 2018 · 3 y, Hyderabad Area, India, Cross-trained in Front End UI Development. Worked closely with the designers for a Health Insurance Portal which was being re-designed for the target audience having age group of 50+ years. We ideated and sketched the web pages and added design elements to best suit the target audience. Built fully functional responsive web pages in accordance to the inVision designs using HTML, PUG(HTML Templating), JavaScript, Bootstrap and SCSS. Intermittently handled the project deliverables and managed the entire team of developers.

Education

Bachelor of Technology (BTech), Electronics & Instrumentation, Kalinga Institute of Industrial Technology, Bhubaneswar

Full Stack Web Development Certification, Computer Software Engineering, freeCodeCamp

Public links

roshnisubudhi.lovable.app: https://roshnisubudhi.lovable.app/