Ronak Mohanty
MIS Executive | CRM Operations | Sales Operations | HubSpot Certified | Advanced Excel | Data Reporting | Open to Opportunities
Bengaluru
5+ years of work experience
May 20262 moJul 2026
HSR Layout, Bangalore
Managed the student and parent sales journey for Codingal, an EdTech platform focused on online coding education for children. Contributed to revenue growth, customer retention, renewals, and repeat business through consultative selling and relationship management.
Managed customer relationships with parents and students, understanding their learning requirements and recommending suitable coding programs.
Handled sales follow-ups, customer engagement, and relationship building to improve conversions and customer satisfaction.
Drove course renewals and retention by engaging existing customers, addressing concerns, and communicating the value of continued learning.
Identified upselling and cross-selling opportunities to increase revenue from existing accounts.
Tracked renewals, repeat orders, and customer follow-ups to maintain a structured sales pipeline.
Addressed customer queries and concerns, helping improve the overall customer experience and long-term engagement.
Coordinated with internal teams to support smooth customer onboarding, service delivery, and issue resolution.
Aug 202510 mosMay 2026
Bengaluru
Managed end-to-end inside sales pipeline for 50+ active leads daily — tracking stage progression, follow-up schedules, and conversion status using CRM tools for visibility and data hygiene. Generated weekly performance reports in Excel tracking conversion rates, lead aging, and pipeline health across South Zone accounts. Coordinated with Support, Logistics, and Production teams to resolve escalations, tracking SLA adherence and documenting resolution timelines. Analyzed conversion funnel data to identify drop-off stages and recommended process adjustments, improving overall sales efficiency.
May 20254 mosAug 2025
Bhubaneswar
Sole business development and operations hire at an early-stage startup, responsible for building the B2B distribution channel from scratch. Identified and qualified prospective distributors across major cities, pitched distributorship model including pricing structure and benefits, and managed the full lead-to-onboarding pipeline independently. Tracked daily, weekly, and monthly distributor sales to monitor performance and identify support needs. Coordinated sample dispatches, managed applicator availability across territories, and arranged installation support for distributors with limited staff. Conducted product training sessions for distributors covering wallpaper types, materials, installation methods, and USPs. Proposed and executed a website initiative to list distributors by locality, improving customer discovery. Maintained all CRM records, lead tracking, quotation documentation, and client communication independently.
Aug 20231 yr 9 mosApr 2025
Bhubaneswar
Maintained account-level data across CRM for food & beverage, nutraceutical, and cosmetics clients — tracking order history, deal stages, and renewal timelines. Conducted market research and competitive analysis using Excel, generating reports that identified 3 new market segments. Managed demand forecasting inputs by analyzing historical order data, reducing supply mismatches and improving fulfillment accuracy.
Oct 20202 yrs 4 mosJan 2023
Balangir
Built and maintained daily/weekly MIS reports for primary and secondary sales across 5 districts — tracking performance vs. targets for a team of 7. Implemented demand and supply forecasting models in Excel to monitor stock levels across C&F and distributor warehouses, reducing stockouts by 30%. Monitored KPIs including sales velocity, secondary sales fill rates, and territory-wise performance; presented findings to regional management monthly.
Mar 20197 mosSep 2019
Bhubaneswar, Odisha, India
As an Intern in ITC’s Tobacco Division, I was responsible for visiting retail stores to monitor the availability, visibility, and stock of ITC products, including tobacco, beverages, and confectionery. I also tracked competitor activities and market trends, helping the team optimize product placement and ensure timely orders. This experience enhanced my understanding of retail operations and market dynamics within the FMCG and Tobacco sectors.
Ronak’s AI Stack
Education
Master of Business Administration - MBA, Marketing and Operation
Biju Patnaik Institute of Information Technology and Management Studies, (BIITM), Bhubaneswar
20182 yrs2020
B.Tech, Civil Engineering
Gandhi Institute for Education and Technology (GIET), Khurda, Bhubaneswar
20124 yrs2016
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