Process Excellence with Product

Bengaluru
Bengaluru, Karnataka, India

Bangalore Urban, Karnataka, India

Bengaluru, Karnataka, India

Bangalore Urban, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bangalore




Bachelor of Business Administration (BBA), Marketing
Christ University, Bangalore
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My initial experience of working in a Start-up, among various verticals for 2 years has given me valuable experience and extensive Knowledge of various departments and processes. It has also made hustling, learning, and adapting as my general traits. I can integrate strategies, creativity to develop products and understand the process of revolutionizing the market.Firmly Believes in the concept of philanthropy.
Bengaluru
claude
gemini
ChatGPT
Senior Associate Founders’ Office at Ditto Insurance, Jan 2026 - Present · 9 mos, Bengaluru
Founder at Tongues Don't Lie, Jun 2021 - Present · 5 yrs 4 mos, Bengaluru, Karnataka, India
Assistant manager Business Excellence at Teachmint, Jun 2022 - Oct 2022 · 5 mos, Bangalore Urban, Karnataka, India, ● Implemented automated client engagement program via CRM and WhatsApp integration. ● Managed and designed live Google Studio dashboards, reports, and structured sales processes by role. ● Developed automated contract generation with diverse pricing and products reducing TAT by 80%. ● Integrated social media lead capture with auto-assignment in CRM enhancing qualification by 20%. ● Streamlined inbound lead capture and distribution process, reducing TAT by 75%.
Sales Analyst at Teachmint, Nov 2021 - Jun 2022 · 8 mos, Bengaluru, Karnataka, India, ● Established lead qualification and reporting, increasing calling volume by 50%. ● Integrated CRM, billing, dashboards via Zapier; trained teams on metrics and performance.
Associate Business Excellence at MyGate, Apr 2021 - Nov 2021 · 8 mos, Bangalore Urban, Karnataka, India, ● Designed phase-based Product Requirement Document for adoption activities in CRM. ● Implemented parent-child logic for enhanced data collection in CRM, easing data analysis.
Business analyst Business Excellence at MyGate, Dec 2019 - Apr 2021 · 1 yr 5 mos, Bengaluru, Karnataka, India, ● Introduced Guard Incentive Scheme, reducing churn rate by 40%. ● Integrated sales CRM and Operations MIS dashboards for discrepancy resolution. ● Designed handover process improvements, cutting portal creation time by 40%. ● Launched walk-in lead capture process, boosting BDM efficiency and lead quality. ● Prepared Business Requirement Document for cloud telephony managed vendor selection, and UAT. ● Led CRM Enablement and Adoption Programs: Owned end-to-end training, onboarding, continuous improvement for 250+ BDMs, designing structured programs (CRM usage, sales workflows, lead lifecycle, qualification) and a scalable asset library (videos, FAQs, troubleshooting guides, process docs, rollout tutorials)—ensuring rapid ramp-up, data hygiene, consistent feature adoption, and Reduced ad-hoc support. ● Derived LS Champions Initiatives, Facilitated centralised sessions for sales leadership, while forming a 10-member Champions Team to bridge users, ops and stakeholders' feedback, audits, and friction assessment, deciding timelines for continuous improvement projects based upon prioritisation to ensure strict program governance and adherence to timelines.
Business Development Manager at MyGate, May 2019 - Dec 2019 · 8 mos, Bengaluru, Karnataka, India, ● Closed 40+ deals with an 85% client retention rate. ● Consistently top-ranked in Bangalore, where the city contributed for 25% national sales. ● Designed a new walk-in process with influential data points, improving results by 20%.
Director at Zealous Productions, Jun 2016 - Mar 2019 · 2 yrs 10 mos, Bangalore, Writing, Executing and directing of Street plays
Bachelor of Business Administration (BBA), Marketing, Christ University, Bangalore