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Romil Sikka

ServiceNow Pre-Sales Solution Architect

Bengaluru

6+ years of work experience

London Stock Exchange
Mar 20267 mosPresent

Bangalore Urban

Supported the ServiceNow pre-sales lifecycle — opportunity qualification, solution design input, and demo preparation — for enterprise ITSM/ITOM/CSM engagements. ● Contributed to solution architecture discussions and early-stage proposal documentation alongside senior pre-sales leadership. ● Gained direct exposure to enterprise BFSI pre-sales processes and stakeholder engagement in a fast-paced, customer-facing environment.
GENPACT
Nov 20232 yrs 5 mosMar 2026

Bengaluru

Supported global sales teams across enterprise ServiceNow opportunities, partnering with account executives, solution consultants, and delivery teams on solution design and customer workshops. ● Conducted discovery sessions and requirement-gathering workshops to translate business pain points into ServiceNow transformation roadmaps. ● Designed high-level solution architectures across ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, Service Portal, Integration Hub, and App Engine. ● Delivered tailored product demonstrations for industry-specific use cases; contributed to technical proposals, SOWs, effort estimation, and RFP/RFI responses.
NatWest
Jun 202211 mosApr 2023

Greater London

Designed solution architectures aligned to customer requirements and ServiceNow implementation best practices for enterprise transformation initiatives. ● Delivered customized product demonstrations and developed technical proposals, architecture diagrams, and SOWs. ● Responded to RFPs/RFIs/RFQs with solution descriptions, implementation methodologies, effort estimates, and architectural recommendations. ● Partnered with delivery teams to validate feasibility and scope; developed integration strategies with enterprise applications, cloud platforms, identity providers, and monitoring tools.
Target
Oct 20201 yr 8 mosMay 2022

Bengaluru

Worked as a Senior UI Engineer building advanced, interactive web experiences and 3D product visualization applications using React, JavaScript, Three.js, Babylon.js, WebGL, and modern frontend technologies. • Designed and developed immersive 3D product visualization experiences using Three.js, Babylon.js, WebGL, and Google Model Viewer, enabling customers to interact with products directly in the browser. • Built high-performance browser-based 3D experiences with real-time rendering, interactive product models, animations, lighting, materials, and camera controls. • Developed GPU-accelerated rendering solutions and custom GLSL shaders to deliver high-quality 3D and AR/VR product experiences at 60 FPS. • Integrated image-to-3D generation workflows, enabling product models to be generated from 2D product images and rendered progressively within the web application. • Optimized 3D application performance using Draco mesh compression, Level of Detail (LOD), progressive loading, asset optimization, and Vite-based bundling, reducing model load times by 50%. • Built reusable React components and frontend architecture for complex interactive experiences while maintaining scalability and maintainability. • Collaborated with product managers, UX designers, 3D specialists, and engineers to translate product requirements into technically sophisticated digital experiences. • Participated in technical design, performance optimization, code reviews, testing, Agile development, and production delivery. Technology: React | JavaScript | Three.js | Babylon.js | WebGL | GLSL | Google Model Viewer | 3D Graphics | AR/VR | Vite | HTML5 | CSS3 | Frontend Architecture | Performance Engineering
PwC India
Sep 20191 yr 2 mosOct 2020

Bangalore Urban

Worked as a Full-Stack Software Developer delivering enterprise insurance applications, combining React, TypeScript, JavaScript, REST APIs, state management, and backend integration to build scalable digital experiences for insurance agents. • Designed and developed a custom insurance agent portal using React.js, TypeScript, Redux Saga, and Styled-Components, supporting 1,200+ insurance agents. • Built complex business workflows including multi-step policy journeys, live quote calculations, claims dashboards, and data-driven user experiences. • Developed reusable frontend components and established scalable UI architecture to improve consistency, maintainability, and development productivity. • Implemented application state management using Redux Saga, handling asynchronous workflows, API interactions, and complex business processes. • Integrated and consumed 15+ REST APIs using Axios, connecting frontend applications with enterprise backend services. • Implemented resilient frontend patterns including error boundaries, loading states, optimistic updates, and API error handling to improve application reliability and user experience. • Applied strong TypeScript practices and automated testing using Jest, achieving 92%+ test coverage and reducing production defects across multiple releases. • Collaborated with business analysts, UX teams, backend developers, architects, and insurance domain stakeholders to translate business requirements into scalable software solutions. • Participated in Agile development, technical design, code reviews, testing, debugging, release management, and production support. Technology: React.js | TypeScript | JavaScript | Redux Saga | Styled-Components | REST APIs | Axios | Jest | HTML5 | CSS3 | Agile/Scrum | Enterprise Insurance Applications

Romil’s AI Stack

antigravity
antigravity
claude
claude
codex
codex
cursor
cursor

Education

Prestige Institute of Management & Research

Advance Diploma In Business Computing, Business Computing

Prestige Institute of Management & Research

20121 yr2013
Prestige Institute of Management & Research

Bachelor’s Degree, Business Administration and Management, Foreign Trade

Prestige Institute of Management & Research

20103 yrs2013

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Headline

ServiceNow Pre-Sales Solution Architect

About

ServiceNow professional with 10+ years of IT experience, including a focused track record in ServiceNow consulting, solution architecture, and pre-sales across BFSI and global enterprise accounts. Leads the end-to-end presales lifecycle — discovery, solution design, executive demonstration, and proposal development — across ITSM, ITOM, ITAM, HRSD, CSM, GRC, App Engine, and Integration Hub. Builds on hands-on delivery experience to translate complex business requirements into scalable ServiceNow architectures, with growing focus on AI/GenAI-led differentiation (Now Assist, AI Agent Studio, Predictive Intelligence) in customer- facing solution narratives.

Location

Bengaluru

AI stack

antigravity

claude

codex

cursor

Work experience

Presales ServiceNow Architech at London Stock Exchange, Mar 2026 - Present · 7 mos, Bangalore Urban, Supported the ServiceNow pre-sales lifecycle — opportunity qualification, solution design input, and demo preparation — for enterprise ITSM/ITOM/CSM engagements. ● Contributed to solution architecture discussions and early-stage proposal documentation alongside senior pre-sales leadership. ● Gained direct exposure to enterprise BFSI pre-sales processes and stakeholder engagement in a fast-paced, customer-facing environment.

Presales ServiceNow Consultant at GENPACT, Nov 2023 - Mar 2026 · 2 yrs 5 mos, Bengaluru, Supported global sales teams across enterprise ServiceNow opportunities, partnering with account executives, solution consultants, and delivery teams on solution design and customer workshops. ● Conducted discovery sessions and requirement-gathering workshops to translate business pain points into ServiceNow transformation roadmaps. ● Designed high-level solution architectures across ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, Service Portal, Integration Hub, and App Engine. ● Delivered tailored product demonstrations for industry-specific use cases; contributed to technical proposals, SOWs, effort estimation, and RFP/RFI responses.

Senior Presales Consultant at NatWest, Jun 2022 - Apr 2023 · 11 mos, Greater London, Designed solution architectures aligned to customer requirements and ServiceNow implementation best practices for enterprise transformation initiatives. ● Delivered customized product demonstrations and developed technical proposals, architecture diagrams, and SOWs. ● Responded to RFPs/RFIs/RFQs with solution descriptions, implementation methodologies, effort estimates, and architectural recommendations. ● Partnered with delivery teams to validate feasibility and scope; developed integration strategies with enterprise applications, cloud platforms, identity providers, and monitoring tools.

Senior UI Engineer at Target, Oct 2020 - May 2022 · 1 yr 8 mos, Bengaluru, Worked as a Senior UI Engineer building advanced, interactive web experiences and 3D product visualization applications using React, JavaScript, Three.js, Babylon.js, WebGL, and modern frontend technologies. • Designed and developed immersive 3D product visualization experiences using Three.js, Babylon.js, WebGL, and Google Model Viewer, enabling customers to interact with products directly in the browser. • Built high-performance browser-based 3D experiences with real-time rendering, interactive product models, animations, lighting, materials, and camera controls. • Developed GPU-accelerated rendering solutions and custom GLSL shaders to deliver high-quality 3D and AR/VR product experiences at 60 FPS. • Integrated image-to-3D generation workflows, enabling product models to be generated from 2D product images and rendered progressively within the web application. • Optimized 3D application performance using Draco mesh compression, Level of Detail (LOD), progressive loading, asset optimization, and Vite-based bundling, reducing model load times by 50%. • Built reusable React components and frontend architecture for complex interactive experiences while maintaining scalability and maintainability. • Collaborated with product managers, UX designers, 3D specialists, and engineers to translate product requirements into technically sophisticated digital experiences. • Participated in technical design, performance optimization, code reviews, testing, Agile development, and production delivery. Technology: React | JavaScript | Three.js | Babylon.js | WebGL | GLSL | Google Model Viewer | 3D Graphics | AR/VR | Vite | HTML5 | CSS3 | Frontend Architecture | Performance Engineering

Senior Software Developer at PwC India, Sep 2019 - Oct 2020 · 1 yr 2 mos, Bangalore Urban, Worked as a Full-Stack Software Developer delivering enterprise insurance applications, combining React, TypeScript, JavaScript, REST APIs, state management, and backend integration to build scalable digital experiences for insurance agents. • Designed and developed a custom insurance agent portal using React.js, TypeScript, Redux Saga, and Styled-Components, supporting 1,200+ insurance agents. • Built complex business workflows including multi-step policy journeys, live quote calculations, claims dashboards, and data-driven user experiences. • Developed reusable frontend components and established scalable UI architecture to improve consistency, maintainability, and development productivity. • Implemented application state management using Redux Saga, handling asynchronous workflows, API interactions, and complex business processes. • Integrated and consumed 15+ REST APIs using Axios, connecting frontend applications with enterprise backend services. • Implemented resilient frontend patterns including error boundaries, loading states, optimistic updates, and API error handling to improve application reliability and user experience. • Applied strong TypeScript practices and automated testing using Jest, achieving 92%+ test coverage and reducing production defects across multiple releases. • Collaborated with business analysts, UX teams, backend developers, architects, and insurance domain stakeholders to translate business requirements into scalable software solutions. • Participated in Agile development, technical design, code reviews, testing, debugging, release management, and production support. Technology: React.js | TypeScript | JavaScript | Redux Saga | Styled-Components | REST APIs | Axios | Jest | HTML5 | CSS3 | Agile/Scrum | Enterprise Insurance Applications

Education

Advance Diploma In Business Computing, Business Computing, Prestige Institute of Management & Research

Bachelor’s Degree, Business Administration and Management, Foreign Trade, Prestige Institute of Management & Research