---
title: "Rohith Kumar R K - Lead Customer Experience Agent in Bengaluru | Tal"
description: "Meet Rohith Kumar R K, Software Engineer | Full-Cycle Product Developer | C++ • Java • Python based in Bengaluru. AI stack includes claude code, deepseek, and gemini."
image: "https://tal.club/meet/rohith-kumar-r-k/share-image"
---

# Rohith Kumar R K on Tal

## Headline

Software Engineer \| Full\-Cycle Product Developer \| C\+\+ • Java • Python

## About

Hi there\! I’m a Software Engineer focused on full\-cycle software product development, from system design to production\. On LinkedIn, I share insights on software engineering, system design, writing high\-quality code, and career growth for Students and Professionals\. — Follow me to stay updated\. I hold the Embedded Software Engineering \[Level 5\] certification issued by NSDC \(Government of India\), which strengthens my approach to building robust and performance\-oriented software systems\. Check out my Projects section to see the software systems and products I’ve built\. I regularly share practical knowledge, learnings, and insights on software engineering and system design Let’s connect if you’re looking for an engineer who blends technical depth with a passion for secure innovation\!

## Location

Bengaluru

## AI stack

claude code

deepseek

gemini

openai

perplexity

AssemblyAI

## Work experience

Lead Customer Experience Agent at Alorica, Feb 2025 \- Nov 2025 · 10 mos

Customer Experience Agent at Alorica, Jun 2024 \- Feb 2025 · 9 mos

Operations Associate at INDECOMM, Apr 2024 \- Jun 2024 · 3 mos, Bengaluru, Karnataka, India, During my time at Indecomm business Solutions, I held a where I was responsible for maintaining the team's IT infrastructure while also supporting key business processes in the mortgage domain\. My day\-to\-day responsibilities included: \-Provided IT support by installing, configuring, and maintaining business\-critical software applications to ensure smooth day\-to\-day operations\. \-Managed and maintained telephone systems and internal internet networking infrastructure to ensure uninterrupted communication across departments\. \-Designed and implemented cloud storage solutions for centralized, secure, and easily accessible file sharing and form handling across teams\. \-Collaborated with end\-users to resolve technical issues efficiently, minimizing downtime and boosting productivity\. \-Supported mortgage loan processing by handling key verifications including employment status, paychecks, and property\-related documentation\. \-Conducted property valuation assessments and reviewed county stake information as part of pre\- underwriting requirements\. \-Coordinated with underwriters to ensure accurate and timely documentation for housing loans\. \-Maintained high attention to detail while managing sensitive client data and adhering to regulatory compliance standards\. This role not only strengthened my technical foundation but also enhanced my problem\-solving, multitasking, and cross\-functional collaboration skills—preparing me effectively for the Fintech Industry\.

Engineering Intern at Emertxe Information Technologies, Apr 2023 \- Mar 2024 · 1 yr, Bengaluru, Karnataka, India, During my internship at Emertxe IT Solutions, I worked on the design, development, and testing of secure embedded systems, with a strong focus on Industry applicable products using ESP32 microcontrollers, Wi\-Fi, Bluetooth, and Linux\-based environments\. My responsibilities spanned both hardware and software domains, with hands\-on experience in building secure IoT solutions\. Skillsets learned in this course: \-Linux OS and its application in Embedded systems\. \-Programming Language: C, C\+\+\. \-Diagnosis and maintenance of Systems\. \-Energy distribution and system Efficiency calculations\. \-Developed wireless communication modules in C for ESP32, implementing Bluetooth \(BLE\) and Wi\-Fi protocols, including secure pairing, data transmission, and event\-driven handling using interrupt service routines\. \-Integrated various sensors and actuators with microcontrollers \(including Arduino Uno, Esp 32, Raspberry Pi, Microchip series\.\) for real\-time data acquisition and control, contributing to robust embedded hardware system design and testing\.\-Computer hardware and its architecture \(used for customized system design\)\. \-Worked with DevOps principles in an embedded context—automating code linting, testing, deployment, and rollback—while managing hardware configuration files and flashing procedures\. \-Configured Docker\-based build environments to ensure consistency in toolchains, library versions, and SDKs across development and deployment stages\. \-Conducted quality analysis testing to assess and enhance system efficiency\. This internship strengthened my skills in Linux\-based embedded development, secure wireless communication, and hardware\-software integration equipping me for real\-world challenges in Automotive, Industrial IoT, and Smart Device sectors\.

## Education

Bachelor's degree, Electrical, Electronics and Communications Engineering, Global academy of technology

Pre University \(PUC\), Science \(PCME\), Alva's College, Moodabidri, Karnataka

[View the original profile](https://tal.club/meet/rohith-kumar-r-k)

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