Associate - Operations Management

Bengaluru, Karnataka, India


Bengaluru, Karnataka, India
Karnataka, India
B.com, Commerce
Asc degree college
Bachelor of Commerce
A S C Degree College
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With a strong background in content analysis and accounting, I excel in data management, quality control, and client relations. With 2 years of experience in total my roles at LSEG and Manu Enterprises showcase my versatility and commitment to accuracy. Additionally, my Civil Services Examination preparation has honed my analytical skills and political insight. I am eager to leverage my diverse experiences to contribute effectively.
Bengaluru
Associate - Operations Management at Gallagher, Apr 2025 - Present · 1 yr 1 mo, Bengaluru, Karnataka, India
Operations Management at Gallagher, Apr 2025 - Present · 1 yr 1 mo, Certificate Issuance & Compliance: Process and issue insurance certificates in alignment with client-specific requirements and CSM (Client Service Manager) requests, ensuring accuracy and timely delivery. Client Coordination: Liaise with internal stakeholders and client-facing teams to validate documentation needs and resolve discrepancies in certificate issuance. Operational Efficiency: Maintain high standards of turnaround time (TAT) and quality benchmarks in certificate processing, contributing to SLA adherence and client satisfaction. Process Management: Support daily operations within the Chapman Interims workflow, ensuring compliance with internal protocols and insurance industry standards. Documentation & Recordkeeping: Ensure meticulous record maintenance of issued certificates for audit readiness and future reference. Quality Assurance: Conduct periodic checks to minimize errors and uphold service excellence in documentation delivery.
Associate Content Analyst at LSEG (London Stock Exchange Group), Oct 2024 - Dec 2024 · 3 mos, Bengaluru, Karnataka, India, LSEG (London Stock Exchange Group) On a contract basis for a project. *Processed data in an accurate and timely manner by applying the LSEG tools and updating the same in their tool. *Communication with internal departments for resolution of data queries. *Use of approved sources to identify the data according to the company policy. *Ensured data quality, accuracy, timeliness, and completeness as per company standards for the covered product/market. *Adheres to the quality metrics and prioritizes activities according to company and customer requirements. *Reconciled and updated for 20-plus data points in the production tool according to companies policy. *Reconciled over 200 companies on the allotted data points. *Signed-off over 40-plus assigned companies data within the given time.
Account Executive at Manu Enterprises, Dec 2022 - Sep 2024 · 1 yr 10 mos, Karnataka, India, *Raising Purchase Order, Quotation, Report. *Handling necessary paper work. *Addressing all client requirements. *Elevate complaints to Management. *Keeps management informed by submitting activity and results reports, such as daily call reports, weekly & monthly plans and annual territory analysis.
B.com, Commerce, Asc degree college
Bachelor of Commerce, A S C Degree College