Rohit Ramchandani

Apr 20221 yr 11 mosFeb 2024

Bengaluru, Karnataka, India

Senior Operations Manager - Digital Gigs: - Led a team of 3 Operations Managers to achieve success metrics for clients via primarily digital activation. - Drove the strategy for sales/activation for clients enabling them to achieve their sales/marketing/operational goals. - Helped achieve business goals for PhonePe internally via Gigindia's digital network through various methods such as data scraping campaigns, tele-activation, audit, etc. - Managed transition of all projects from Gigindia to PhonePe.

Apr 20211 yrMar 2022

Pune

- Set up, Managed and owned a portfolio of campaigns/projects that generated Rs. 2Cr monthly recurring revenue. - Led monthly scale-up and scale-down of project-wise operations as per client expectations for 10+ accounts primarily for large fintech and e-commerce companies. - Onboarded and maintained relation with partners/vendors for driving results over and above the existing workforce. - Maintained constant communication regarding execution timelines, issues, delays and plan of action with the client. - Analysed campaign performance regularly to reiterate processes and communicate feedback and suggestions to clients. - Managed and optimised the PnL for all assigned projects with a gross margin improvement of 60%+ over a year.

Mar 20192 yrs 1 moMar 2021

Pune Area, India

- Managed digital campaigns end-to-end.

Dec 20171 yr 1 moDec 2018

Pune, Maharashtra, India

- Acquired new clients for the Company in Pune. - Launched operations in Aurangabad and was instrumental in building relationships and acquiring 11 new clients for the Company. - Serviced clients in other cities such as Nagpur, Hyderabad, Raipur, etc. - Streamlined processes for the acquired client to optimise usage of the software for their operations. - Prepared marketing campaigns by understanding client’s requirements and tracked ROI on campaigns.

8+ years of work experience

Education