Rohit Lal profile photo 1 on Tal

Rohit Lal

Analytics Manager | AI & LLM-Powered Analytics Products @ Flipkart | Ex-Airtel

Bengaluru

10+ years of work experience

Flipkart
Jul 20242 yrs 3 mosPresent

Bengaluru

Led a team of 10+ analysts, managing customer experience analytics for Flipkart’s Non-Large & leading Central AI initiatives. Building self-serve AI powered Data Products for stakeholders to solve for Customer experience. Authored two papers presented at Flipkart Data Science Convergence ’25 on Agentic AI. Build predictive models to build predictability in supply chain delivery, identified Top customer pain points and identified product initiatives to solve for them.
Flipkart
Jun 20222 yrs 2 mosJul 2024

Singlehandedly build end to end Analytics for Flipkart Health Business. Build AI models to digitize Prescription data and Data science model to predict Delay in delivery.
Airtel Digital
Jun 20202 yrs 2 mosJul 2022

Bengaluru, Karnataka, India

Managed a Team of 8. Drove Acquisition/ Activation strategy & Thanks App Engagement, for customers base ~ 100 Mn Active Users.
TravelTriangle
Jun 20182 yrs 1 moJun 2020

Gurgaon, India

Led a team of 3 for Demand side vertical of Travel Triangle with a vision to optimize booking experience for travelers.
Toppr
Sep 20161 yr 9 mosMay 2018

Mumbai Area, India

• Played a key role in setting up the Marketing strategy at Toppr, driving a 4X growth in ROI for digital campaigns. • Led a tele-calling team for marketing operations and lead generation. • Implemented strategic marketing initiatives to increase brand awareness and customer engagement.

Rohit’s AI Stack

anthropic apis
anthropic apis
claude
claude
geminicli
geminicli
hugging face
hugging face
langgraph
langgraph

Education

Bachelor of Technology (BTech), Electrical Engineering Technologies/Technicians

NIT BHOPAL

20124 yrs2016
PM School by NextLeap

Product Management

PM School by NextLeap

20212021

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Headline

Analytics Manager | AI & LLM-Powered Analytics Products @ Flipkart | Ex-Airtel

About

I help consumer tech platforms turn AI and analytics into measurable business outcomes partnering directly with senior CXO stakeholders — driving conversion, retention, engagement, and customer experience improvement at scale. With 10+ years of experience at companies like Flipkart and Airtel, I've built and led high-performing analytics teams, and have hands-on experience developing LLM and Agentic AI-powered analytics products that solve complex, cross-industry business problems.

Location

Bengaluru

AI stack

anthropic apis

claude

geminicli

hugging face

langgraph

Work experience

Analytics Manager | AI/LLM Powered Analytics Products at Flipkart, Jul 2024 - Present · 2 yrs 3 mos, Bengaluru, Led a team of 10+ analysts, managing customer experience analytics for Flipkart’s Non-Large & leading Central AI initiatives. Building self-serve AI powered Data Products for stakeholders to solve for Customer experience. Authored two papers presented at Flipkart Data Science Convergence ’25 on Agentic AI. Build predictive models to build predictability in supply chain delivery, identified Top customer pain points and identified product initiatives to solve for them.

Analytics Team Lead at Flipkart, Jun 2022 - Jul 2024 · 2 yrs 2 mos, Singlehandedly build end to end Analytics for Flipkart Health Business. Build AI models to digitize Prescription data and Data science model to predict Delay in delivery.

Team Lead, Acquisition Analytics at Airtel Digital, Jun 2020 - Jul 2022 · 2 yrs 2 mos, Bengaluru, Karnataka, India, Managed a Team of 8. Drove Acquisition/ Activation strategy & Thanks App Engagement, for customers base ~ 100 Mn Active Users.

Senior Business Analyst at TravelTriangle, Jun 2018 - Jun 2020 · 2 yrs 1 mo, Gurgaon, India, Led a team of 3 for Demand side vertical of Travel Triangle with a vision to optimize booking experience for travelers.

Marketing at Toppr, Sep 2016 - May 2018 · 1 yr 9 mos, Mumbai Area, India, • Played a key role in setting up the Marketing strategy at Toppr, driving a 4X growth in ROI for digital campaigns. • Led a tele-calling team for marketing operations and lead generation. • Implemented strategic marketing initiatives to increase brand awareness and customer engagement.

Education

Bachelor of Technology (BTech), Electrical Engineering Technologies/Technicians, NIT BHOPAL

Product Management, PM School by NextLeap

Rohit Lal - Analytics Manager | AI/LLM Powered Analytics Products in Bengaluru | Tal