Operations Team Member skilled in Operations Management and supply chain management.

Mumbai Metropolitan Region



Jhagadia, Gujarat, India


PGPM, operations management
IBS Mumbai
Bachelor of Technology - BTech, Chemical Engineering
Pp savani university
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A PGPM candidate at IBS Mumbai specializing in operations management, with a background in chemical engineering from P P Savani University. Previously contributed as an Operations Team Member at Vijay Sales, focusing on sales and operational processes, and as an intern at Aarti Industries Ltd., gaining exposure to industry practices. Skilled in operations management and sales operations, with a strong academic foundation and a keen interest in optimizing processes. Proficient in English, with a commitment to driving efficiency and delivering impactful results in operational roles.
Mumbai
Operations Team Member at Vijay Sales, Feb 2025 - May 2025 · 4 mos, Mumbai Metropolitan Region
Operations Intern at Vijay Sales, Feb 2025 - May 2025 · 4 mos, Coordinated with warehouse and delivery teams to ensure timely and accurate order processing and dispatch across channels, improving overall fulfilment efficiency by 7%. Monitored order accuracy, tracked returns and damaged units, and performed root cause analysis on fulfilment errors to drive corrective action — boosting customer satisfaction scores by 12%. Tracked inventory levels and stock movement across SKUs; coordinated with the procurement team on packaging material availability and flagged slow-moving stock to improve on-floor conversion by 6%. Generated daily MIS reports tracking order fulfilment metrics, warehouse turnaround times, and stock movement; identified operational gaps and recommended process improvements to team leads.
Process Engineer at Aarti Industries Ltd., Jan 2023 - May 2023 · 5 mos, Monitored pressure, temperature, and flow parameters to ensure safe and stable plant operating conditions, supporting start-up and shut-down procedures. Collaborated with senior engineers to calibrate instruments and verify field sensors, transmitters, and control loops for process readiness. Generated daily operational reports, throughput summaries, and downtime analyses; identified process inefficiencies and recommended improvements to enhance warehouse-side operational turnaround times. Adhered to plant-specific HSE guidelines for safe handling of chemicals, dyes, intermediates, and VOC emissions.
Intern at Aarti Industries Ltd., Dec 2022 - Apr 2023 · 5 mos, Jhagadia, Gujarat, India
Process Engineer at Dhanlaxmi Dyes and Pigment, Jan 2021 - Mar 2021 · 3 mos, Observed and assisted in monitoring dye manufacturing processes, ensuring compliance with quality and safety standards. Followed plant HSE protocols including proper handling of chemical intermediates and management of VOC emissions.
PGPM, operations management, IBS Mumbai
Bachelor of Technology - BTech, Chemical Engineering, Pp savani university