Headline

Product Manager @ PhonePe

About

Thank you for dropping by. I am a creator in a world of consumers. An observer, free thinker, and a curious soul. I love to learn and believe that knowledge should be freely available & accessible to all, and only through diversity we can truly build a better world. During leisure, I enjoy listening to the sound of water, attending concerts (I am a fan of Electronic Music) and art events. Conversations about time travel, history, or space excite me. In a parallel universe, you might find me either as an archaeologist, sound engineer, travel guide, museum curator, or perhaps running a beach side burger joint, playing rock and roll all day. Yet, in the present reality, I am a product manager and I find joy in building consumer apps for a living. Oddly enough, I do get emotional over fonts and colours as I have a soft spot for clean and simple design.

Location

Bengaluru

AI stack

anthropic apis

antigravity

claude code

claude

deepseek

github copilot

Work experience

Product Manager - PhonePe Business at PhonePe, Jan 2026 - Present · 8 mos, On-site, Building products that help 50M+ merchants grow their business

Product Manager - Pincode at PhonePe, Sep 2025 - Jan 2026 · 5 mos, On-site, Pincode was unfortunately shut down in December '25. Before it did, it was India's only quick-commerce play built on digitizing offline retail delivering xx,000 orders daily at it's peak. I managed Order Tracking, History, Fulfilment, Customer Experience, AI Agents, Chatbots & everything in between.

Product Manager - Indus Appstore at PhonePe, Sep 2022 - Sep 2025 · 3 yrs 1 mo, Bengaluru, Led Product for the Indus Appstore, a new B2C marketplace from PhonePe (a Walmart company). I own the product strategy and roadmap for the Discovery pod, responsible for all core user experience, conversion, and retention initiatives. My key achievement has been scaling the platform from a new launch to over xx million Daily Active Users (DAU). - Drove a +20% monthly retention lift for engaged users by launching a User Reviews & Developer Response platform, solving a core "credibility crisis" and generating over xxx,000 ratings. - Owned the end-to-end Videos charter, launching a Short Videos feature that increased session length by 30% and repeat sessions by 20%, making app discovery more engaging. - Championed product localization for 12 Indian languages, a critical initiative that resulted in nearly half of our daily users engaging with the appstore in a regional language. - Led a full UI/UX overhaul by translating an ambiguous executive vision into an actionable roadmap, which modernized the app and unlocked future feature velocity for our engineering teams. - Spearheaded the development of a (BETA) Generative AI feature suite to enhance user trust, including AI-powered Review Summaries and a conversational voice assistant.

Associate Product Manager at Airtel Digital, Sep 2021 - Sep 2022 · 1 yr 1 mo, Gurugram, - PM of Order Entry, Validation and Fulfilment SaaS platforms for Airtel Business. Building internal tools for process automation, including task management, internal comms, and CX. Simple sounding but deviously complex stuff saving millions of $$ through digitization - Typical day includes all or some of the following: backlog grooming, sprint planning & retrospectives, scrums, OKR reviews, stakeholder engagement, user research & interviews, analytics, managing user adoption & feedback and solving operational issues. Phew.

Education

Master of Business Administration (M.B.A.), Delhi School of Economics

Bachelor of Engineering (B.E.), Thapar Institute of Engineering & Technology

Public links

github: https://github.com/rohanmitra1401

rohanmitrapm-portfolio.vercel.app: https://rohanmitrapm-portfolio.vercel.app/