Rohan Ghosal
completed education from WBHSE
Kolkata metropolitan area
3+ years of work experience
Apr 20242 yrs 3 mosPresent
Kolkata, West Bengal, India
Apr 20241 yr 4 mosJul 2025
Our responsibility as Process Associate is to monitor practitioner details in the US healthcare system in order to make sure they are accurate.
The services are such as enrolling them with US healthcare, terminating them, or making changes to their profile, making sure their credentials are valid and their payment is paid, and everything else that is required.
In daily basis handle US clients, query and share information, handle critical situation, solving there problems.
Jul 20226 mosDec 2022
As a Customer Support professional, successfully managed and resolved payment and ATO problems for customers, demonstrating expertise in issue resolution and customer satisfaction.
Delivered timely and effective customer support through phone. Proven ability to address customer inquiries promptly and ensure satisfaction.
Maintained meticulous records of customer payments while prioritizing and upholding privacy standards.
Education
Bachelor of Arts - BA, nothing
University of Calcutta
20193 yrs2022
High School Diploma, Art/Art Studies, General
Tiljala Shed
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