Headline

IT Support | Software Management | Social Media Handling

About

I am an Information Technology graduate currently working as an IT Support Executive, where I handle system troubleshooting, software installation, user support, and day-to-day IT operations. I have gained practical exposure to infrastructure support, system configuration, and resolving technical issues in a professional environment. Along with my industry experience, I have worked on academic and personal projects in AI/ML, data analysis, and web development. I am now focused on building my career in cloud computing and continuously learning cloud fundamentals, networking, and system administration concepts. I am eager to grow in Cloud Support, Infrastructure, or DevOps roles and contribute to reliable and scalable systems.

Location

Ahmedabad

Work experience

IT Support at APITCO Ltd, May 2025 - Present · 1 yr 2 mos, Ahmedabad, Currently working as an IT Support Executive, where I handle a mix of technical and creative responsibilities: 🖥️ Providing IT support and ensuring smooth functioning of in-house systems and applications. ⚙️ Managing and maintaining in-house software to support business operations. 📱 Overseeing social media presence and assisting with digital engagement activities. 🔧 Troubleshooting technical issues and supporting colleagues with hardware/software needs. I enjoy combining my technical problem-solving skills with creative tasks like social media, helping the organization stay efficient and connected. Always eager to learn, grow, and take on new challenges in IT and digital technology.

Machine Learning Intern at Potenz Technology Private Limited, Jan 2025 - May 2025 · 5 mos, Ahmedabad, Gujarat, India

Education

Bachelor of Engineering - BE, Information Technology, Ghandhinagar institute of technology

Diploma of engineering, Information Technology, R.C.Technical Institute,Ahmedabad 640