RK Naidu K profile photo 1 on Tal

RK Naidu K

Designing intuitive experiences for complex enterprise and AI systems 👨🏻‍💻

Bengaluru

9+ years of work experience

Publicis Sapient
Oct 20233 yrs 1 moPresent

Bengaluru

• Driving the experience design for a unified next-generation CRM platform for Verizon, a major U.S. telecom, as part of the core team shaping GenAI-powered agentic workflows and dynamic interfaces to improve workflows for 35,000+ support representatives serving 100M+ customers. • Co-led an immersive contextual inquiry within a live call center, combining co-call listening, representative interviews, SME discussions, and field observations to uncover workflow inefficiencies shaping the platform’s experience strategy. • Partnering closely with product, engineering, and AI teams to translate emerging agentic AI capabilities into practical workflows and decision-support tools for enterprise support operations.
Hexnode
Aug 202210 mosMay 2023

Chennai

• Led the creation of a scalable design system (light + dark modes) using Atomic Design, enabling consistent UI across web and mobile products. • Designed key web experiences (ROI Calculator, Media Kit, A/B landing pages) and marketing assets supporting user acquisition and product adoption. • Mentored 5 junior designers, improving design consistency and establishing stronger critique and review processes.
Hexnode
Jul 20211 yr 1 moJul 2022

Chennai

Whoa Mama
Mar 20201 yrFeb 2021

Tamil Nadu, India

• Delivered multiple business domain website wireframes, prototypes and interfaces ranging from e-commerce to banking. • Developed visual identity and social media campaigns for clients across real estate and event management.
Kissflow
Jan 20202 mosFeb 2020

Chennai Area, India

As a Graphic Designer in the Marketing team, I established their marketing material and the brand assets page to cater to internal and external stakeholders.
Teach For India
Nov 20172 yrs 2 mosDec 2019

Greater Chennai Area

As a creative consultant, I have collaborated with the National Communications Team at Teach For India to - design city-wise merchandise, - develop a visual identity for events like Kids Education Revolution National Summit, - design internal and external reports, - building a visual identity for Fellow institute training, - organise Grey Sunshine and Greatest Show on Earth events across four cities. Sharing some of the work below.
Teach For India
May 20161 yr 6 mosOct 2017

Mumbai Metropolitan Region

As an Associate Graphic Designer, got a chance to work with a wide range of fellow designers who are motivated to build the organisation brand more effectively. We have collaborated to produce internal and external reports, visual identity for events, social media campaigns, outdoor and digital advertisements and motion graphic videos for our fellowship. Also got a chance to manage a couple of interns rolling out successful campaigns.
Teach For India
Feb 20163 mosApr 2016

Mumbai Metropolitan Region

As a Graphic Design Intern, I worked with fellow designers from National Communications Team at Teach For India on social media marketing campaigns, report designs, event branding and AV during the events. This allowed me to understand the work they do. Later I joined as a full-time associate to serve the cause. Sharing some of the work below.

RK’s AI Stack

claude
claude
gemini
gemini
notebooklm
notebooklm
perplexity
perplexity
Figma Make
Figma Make
Framer AI
Framer AI

Education

Bachelor of Technology - BTech, Computer Science

JNTUK Affiliated College - Visakahapatnam

20114 yrs2015

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Headline

Designing intuitive experiences for complex enterprise and AI systems 👨🏻‍💻

About

Experience designer with 10+ years of experience turning complex systems into intuitive products. Works at the intersection of enterprise platforms, AI-driven workflows, and human-centered design, helping organizations translate powerful technologies into clear, scalable user experiences.

Location

Bengaluru

AI stack

claude

gemini

notebooklm

perplexity

Figma Make

Framer AI

Work experience

Senior Experience Designer at Publicis Sapient, Oct 2023 - Present · 3 yrs 1 mo, Bengaluru, • Driving the experience design for a unified next-generation CRM platform for Verizon, a major U.S. telecom, as part of the core team shaping GenAI-powered agentic workflows and dynamic interfaces to improve workflows for 35,000+ support representatives serving 100M+ customers. • Co-led an immersive contextual inquiry within a live call center, combining co-call listening, representative interviews, SME discussions, and field observations to uncover workflow inefficiencies shaping the platform’s experience strategy. • Partnering closely with product, engineering, and AI teams to translate emerging agentic AI capabilities into practical workflows and decision-support tools for enterprise support operations.

Lead Digital Product Designer at Hexnode, Aug 2022 - May 2023 · 10 mos, Chennai, • Led the creation of a scalable design system (light + dark modes) using Atomic Design, enabling consistent UI across web and mobile products. • Designed key web experiences (ROI Calculator, Media Kit, A/B landing pages) and marketing assets supporting user acquisition and product adoption. • Mentored 5 junior designers, improving design consistency and establishing stronger critique and review processes.

Sr. Digital Product Designer at Hexnode, Jul 2021 - Jul 2022 · 1 yr 1 mo, Chennai

Senior Graphic Designer at Whoa Mama, Mar 2020 - Feb 2021 · 1 yr, Tamil Nadu, India, • Delivered multiple business domain website wireframes, prototypes and interfaces ranging from e-commerce to banking. • Developed visual identity and social media campaigns for clients across real estate and event management.

Graphic Designer at Kissflow, Jan 2020 - Feb 2020 · 2 mos, Chennai Area, India, As a Graphic Designer in the Marketing team, I established their marketing material and the brand assets page to cater to internal and external stakeholders.

Creative Consultant at Teach For India, Nov 2017 - Dec 2019 · 2 yrs 2 mos, Greater Chennai Area, As a creative consultant, I have collaborated with the National Communications Team at Teach For India to - design city-wise merchandise, - develop a visual identity for events like Kids Education Revolution National Summit, - design internal and external reports, - building a visual identity for Fellow institute training, - organise Grey Sunshine and Greatest Show on Earth events across four cities. Sharing some of the work below.

Associate Graphic Designer at Teach For India, May 2016 - Oct 2017 · 1 yr 6 mos, Mumbai Metropolitan Region, As an Associate Graphic Designer, got a chance to work with a wide range of fellow designers who are motivated to build the organisation brand more effectively. We have collaborated to produce internal and external reports, visual identity for events, social media campaigns, outdoor and digital advertisements and motion graphic videos for our fellowship. Also got a chance to manage a couple of interns rolling out successful campaigns.

Graphic Design Intern at Teach For India, Feb 2016 - Apr 2016 · 3 mos, Mumbai Metropolitan Region, As a Graphic Design Intern, I worked with fellow designers from National Communications Team at Teach For India on social media marketing campaigns, report designs, event branding and AV during the events. This allowed me to understand the work they do. Later I joined as a full-time associate to serve the cause. Sharing some of the work below.

Education

Bachelor of Technology - BTech, Computer Science, JNTUK Affiliated College - Visakahapatnam

Public links

behance.net: https://www.behance.net/rknaiduk

dribbble.com: https://dribbble.com/rknaiduk