Riya Jain profile photo 1 on Tal

Riya Jain

Senior Talent Acquisition Partner at Hiver (AI Powered Customer Service Platform) | Product, Engineering & GTM Hiring | Senior & Niche Talent | Talent Mapping & Market Research | B2B SaaS | Ex- Sprinto 馃殌

India

3+ years of work experience

Hiver
Jan 20269 mosPresent

Lead Product hiring at Hiver while actively contributing to GTM and Technical hiring across levels. Own the end-to-end recruitment lifecycle, from talent identification and sourcing to interviewing, stakeholder management, offer negotiation and closure, maintaining a x% conversion ratio. Build talent pipelines through a mix of inbound applications, outbound sourcing via LinkedIn Recruiter, Naukri, Apollo, community networks and employee referrals. Contribute to hiring for critical and niche roles including Director of Product, Growth Product Manager, Director of Demand Generation and AI/Technical roles, with a focus on understanding the skills and talent pools required for each position. 20%+ of the talent I've hired has subsequently been recognised in Hiver's internal top-talent cohort, reinforcing the importance of evaluating not just for role fit, but for long-term potential. Maintain a 90% candidate satisfaction score by focusing on transparency, communication and a structured interview experience throughout the hiring journey. Hiver is an email collaboration platform for businesses. More than 1500 business all over the world including the likes of Harvard University, Hubspot, Shutterstock use Hiver to manage their Customer Support and Sales directly from their Gmail. http://hiverhq.com
Hiver
Mar 20241 yr 10 mosDec 2025

Bengaluru, Karnataka, India

Hiver
Jul 20238 mosFeb 2024

Bengaluru, Karnataka, India

Sprinto
Mar 20235 mosJul 2023

Bengaluru, Karnataka, India

1. Hired Customer Success Managers across levels and extended x+ offers with the support of the Hiring Lead in a span of 4+ months with a x+% joining ratio 2. Leveraged employee referrals, direct sourcing, internet applications to source candidates for positions. 3. Evaluated resumes, interviewed and presented qualified candidates to hiring managers, and solicited feedback to refine the recruiting strategy 4. Acted as a brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for the company 5. Partnered with interviewers and interviewees to maintain a positive scheduling experience on both sides
SearchBourne Consulting
Oct 20225 mosFeb 2023

Pune District, Maharashtra, India

1. Gathered requirements from respective account managers and analysed the job descriptions 2. Sourced prospects via different job portals, databases, and references 3. Screening prospective hires before recommending them to the business (client) 4. Conducted initial call screenings to ensure a healthy pipeline 5. Built fruitful candidate experiences thereby maintaining candidate engagement during the entire hiring process
NIIT Limited
Jun 20222 mosJul 2022

Remote

1. Gathered requirements from the client and analyzed job descriptions 2. Sourced candidates on different job portals including names like Info-edge (Naukri) 3. Screened resumes and cold-called qualified candidates to ensure a healthy pipeline 4. Maintained a database of contacted candidates and kept track of candidate responses.

Education

1% Club

Personal Finance Mastery, Personal Finance

1% Club

20242024
Lovely Professional University

Master of Business Administration - MBA, Human Resources Management and Marketing

Lovely Professional University

20212 yrs2023

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Headline

Senior Talent Acquisition Partner at Hiver (AI Powered Customer Service Platform) | Product, Engineering & GTM Hiring | Senior & Niche Talent | Talent Mapping & Market Research | B2B SaaS | Ex- Sprinto 馃殌

About

I鈥檓 a Senior Talent Acquisition Partner at Hiver, hiring across Product, Engineering and, Go-to-Market (GTM) functions for a fast-scaling B2B SaaS company. I partner closely with hiring managers to translate business needs into effective hiring strategies, bringing together strong market insight, speed, and a high-quality candidate experience. For me, hiring goes beyond filling roles. I see it as something more鈥攃reating meaningful candidate experiences, even when the outcome isn鈥檛 an offer. I place strong emphasis on thoughtful communication and timely feedback, and I鈥檓 continuously working towards making this consistent across every interaction.

Location

India

Work experience

Senior Talent Acquisition Partner at Hiver, Jan 2026 - Present 路 9 mos, Lead Product hiring at Hiver while actively contributing to GTM and Technical hiring across levels. Own the end-to-end recruitment lifecycle, from talent identification and sourcing to interviewing, stakeholder management, offer negotiation and closure, maintaining a x% conversion ratio. Build talent pipelines through a mix of inbound applications, outbound sourcing via LinkedIn Recruiter, Naukri, Apollo, community networks and employee referrals. Contribute to hiring for critical and niche roles including Director of Product, Growth Product Manager, Director of Demand Generation and AI/Technical roles, with a focus on understanding the skills and talent pools required for each position. 20%+ of the talent I've hired has subsequently been recognised in Hiver's internal top-talent cohort, reinforcing the importance of evaluating not just for role fit, but for long-term potential. Maintain a 90% candidate satisfaction score by focusing on transparency, communication and a structured interview experience throughout the hiring journey. Hiver is an email collaboration platform for businesses. More than 1500 business all over the world including the likes of Harvard University, Hubspot, Shutterstock use Hiver to manage their Customer Support and Sales directly from their Gmail. http://hiverhq.com

Talent Acquisition Partner at Hiver, Mar 2024 - Dec 2025 路 1 yr 10 mos, Bengaluru, Karnataka, India

Talent Acquisition Consultant at Hiver, Jul 2023 - Feb 2024 路 8 mos, Bengaluru, Karnataka, India

Human Resources Intern at Sprinto, Mar 2023 - Jul 2023 路 5 mos, Bengaluru, Karnataka, India, 1. Hired Customer Success Managers across levels and extended x+ offers with the support of the Hiring Lead in a span of 4+ months with a x+% joining ratio 2. Leveraged employee referrals, direct sourcing, internet applications to source candidates for positions. 3. Evaluated resumes, interviewed and presented qualified candidates to hiring managers, and solicited feedback to refine the recruiting strategy 4. Acted as a brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for the company 5. Partnered with interviewers and interviewees to maintain a positive scheduling experience on both sides

Senior Human Resources Analyst at SearchBourne Consulting, Oct 2022 - Feb 2023 路 5 mos, Pune District, Maharashtra, India, 1. Gathered requirements from respective account managers and analysed the job descriptions 2. Sourced prospects via different job portals, databases, and references 3. Screening prospective hires before recommending them to the business (client) 4. Conducted initial call screenings to ensure a healthy pipeline 5. Built fruitful candidate experiences thereby maintaining candidate engagement during the entire hiring process

Talent Acquisition Intern at NIIT Limited, Jun 2022 - Jul 2022 路 2 mos, Remote, 1. Gathered requirements from the client and analyzed job descriptions 2. Sourced candidates on different job portals including names like Info-edge (Naukri) 3. Screened resumes and cold-called qualified candidates to ensure a healthy pipeline 4. Maintained a database of contacted candidates and kept track of candidate responses.

Education

Personal Finance Mastery, Personal Finance, 1% Club

Master of Business Administration - MBA, Human Resources Management and Marketing, Lovely Professional University

Riya Jain - Senior Talent Acquisition Partner in India | Tal