Riya Arolkar
Research @ Kantar | Ashoka University
India
3+ years of work experience
Jan 20241 yr 4 mosApr 2025
Kolkata, West Bengal, India
• Managed multi-country qualitative and quantitative research projects for multinational corporations, overseeing the entire project lifecycle.
• Conducted in-depth qualitative interviews for a leading Indian telecom provider, facilitating the development of innovative incentive models.
• Identified key drivers, benchmarked performance against competitors, and assessed CX improvement opportunities in a multi-segment customer satisfaction study to help the client understand potential areas for innovation.
• Delivered comprehensive brand tracking studies for telecom and global technology clients, analyzing market strengths and gaps.
Jul 20221 yr 7 mosJan 2024
Bengaluru, Karnataka, India
• Developed globalization strategies to enhance brand presence and operational efficiency.
• Designed comprehensive playbooks across branding, HR, talent acquisition, and organizational structure.
• Conducted capability assessments to create a research innovation and partnership framework.
Sep 20219 mosMay 2022
Sonipat, Haryana, India
Phase 1: Designed an app for farmers to easily access information about agriculture-related government schemes through secondary research and peer benchmarking.
Phase 2: Measured the economic, social, and environmental impact of solar pump adoption in the state of Jharkhand through primary interviews, focus group discussions, and literature reviews.
Jul 20203 mosSep 2020
Remote
- Researched and wrote 30+ articles on multiple topics including business, lifestyle, and self-help as per SEO requirements for better search engine performance
- Created content for corporate websites featuring products, services and company branding as per specific client requirements
Feb 20205 mosJun 2020
Thane, Maharashtra, India
- Assisted in organizational redesign for a USD 1 bn+ Indian logistics player with 200+ employees which included capability assessment, job description analysis, and design of employee grades.
- Developed a communication strategy for a product series launch for one of Europe's largest home appliance brands.
- Examined online sponsorship events and activities by non-profits for a competitive benchmarking exercise for Save The Children, an organization working for the protection of child rights.
Education
Ashoka University, Postgraduate Diploma in Liberal Studies
Young India Fellowship
20211 yr2022
Bachelor of Arts - BA, Political Science
Ramnarain Ruia College - Mumbai
20183 yrs2021
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