Riya Mallick profile photo 1 on Tal

Riya Mallick

Customer Service Support Advisor

Kolkata

2+ years of work experience

BT Group
Feb 20251 yr 5 mosPresent

India

Responsibilities include handling customer inquiries, resolving issues, and maintaining customer satisfaction.
Concentrix
Feb 20241 yrJan 2025

Kolkata, West Bengal, India

Worked as a Senior Representative for the Expedia Process.

Education

St. Stephen's School, DumDum

10+2, Commerce

St. Stephen's School, DumDum

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Headline

Customer Service Support Advisor

About

Customer-focused professional with one years of experience providing outstanding service in a fast-paced environment. Skilled at actively listening to customer needs, resolving complex issues promptly, and maintaining a positive and empathetic demeanor to ensure customer satisfaction.

Location

Kolkata

Work experience

Customer Service Support Advisor - Business at BT Group, Feb 2025 - Present · 1 yr 5 mos, India, Responsibilities include handling customer inquiries, resolving issues, and maintaining customer satisfaction.

Senior Associate at Concentrix, Feb 2024 - Jan 2025 · 1 yr, Kolkata, West Bengal, India, Worked as a Senior Representative for the Expedia Process.

Education

10+2, Commerce, St. Stephen's School, DumDum

Riya Mallick - Customer Service Support Advisor - Business in Kolkata | Tal