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Riya Gautam

​HR Executive at Vynk Parking Solution Pvt Ltd | Specialising in HRM & Operations Management | MBA Candidate | Passionate about Talent Management & Operational Excellence

Greater Delhi Area

5+ years of work experience

VYNK Parking Solutions
Aug 20261 moPresent

Delhi

Currently working in Corporate Services, with my primary focus on HR, while also managing responsibilities across Operations and Marketing. 🔹 HR: Payroll, attendance, employee queries, training & development, employee support and day-to-day HR operations. 🔹 Operations: Handling business requirements, client needs, coordination and ensuring smooth operational execution. 🔹 Marketing: Managing corporate communication, social media posts and marketing-related activities. I’m now exploring new opportunities where I can expand my HR expertise, take on greater responsibilities, learn continuously and grow with a progressive organization in terms of knowledge and financial thing. Open to connecting with recruiters and professionals for relevant HR opportunities. 🤝
VYNK Parking Solutions
May 20264 mosPresent

Delhi, India

1.Full-Cycle Recruitment: Managing end-to-end hiring for various roles, including core team and ground staff such as supervisors and wardens. 2.Onboarding & Documentation: Facilitating smooth employee transitions by handling joining formalities, KYC verification, and maintaining comprehensive digital and physical records. 3.HR Operations: Overseeing background verifications, attendance tracking, and the issuance of essential inventory like uniforms and stationery. 4.Compliance & Reporting: Ensuring all documentation aligns with company policies and preparing detailed HR MIS reports for management review. 5. Lifecycle Management: Coordinating resignations, conducting exits, and managing the full and final settlement process.
Concentrix
Apr 20251 yr 2 mosMay 2026

Gurugram

1.Acted as a Subject Matter Expert for team-specific tools and workflows, providing technical guidance to a team. 2.Facilitated training sessions for new hires, focusing on quality standards and platform-specific compliance. 3.Partnered with management to identify operational gaps and suggest data-driven solutions to improve team performance. 4.Spearheaded quality audit initiatives that improved team accuracy ratings. 5.Standardized documentation by creating internal FAQs and SOPs, reducing average handling time (AHT) across the process. 6.Managed high-priority escalations, consistently maintaining a customer satisfaction score (CSAT). 7.Analyzed daily performance metrics to ensure all Service Level Agreements (SLAs) were met
Proserv Sales Consultants Pvt Ltd
Dec 20245 mosApr 2025

Delhi, India

1.Facilitate end-to-end recruitment and onboarding processes for new hires. 2.Manage and maintain all mandatory employee documentation and personnel files. 3.Design and deliver training programs based on business requirements and market demand. 4.Administer payroll functions, including salary sheet preparation and resolving queries related to PF, ESI, and loans. 5.Conduct data research and analysis to contribute comprehensive reports and presentations to senior leadership.
Syscom Ventures Pvt Ltd
Apr 20241 yr 1 moApr 2025

Delhi, India

1.Managed the full recruitment lifecycle, including hiring and training new staff. 2.Maintained organized employee records and ensured smooth daily operations. 3.Prepared salary sheets and vouchers while ensuring timely deposit of ESI and PF. 4.Collaborated with senior management to review and update internal HR policies. 5.Handled financial administrative tasks including GST returns, E-way bills, and bank reconciliation.
CA Firm
Aug 20212 yrs 8 mosMar 2024

Delhi, India

1.Maintained accurate bookkeeping, sale/purchase records, and ledgers. 2.Executed filing for GST and Income Tax Returns. 3.Managed advanced tax, TDS, and TCS compliance using specialized accounting software.

Education

Delhi University

Master of Business Administration - MBA, Human Resource and Operations Management

Delhi University

20242 yrs2026
Delhi University

Delhi University

20213 yrs2024

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Headline

​HR Executive at Vynk Parking Solution Pvt Ltd | Specialising in HRM & Operations Management | MBA Candidate | Passionate about Talent Management & Operational Excellence

About

Results-oriented professional currently specializing in HR and Operations Management. My core focus is on bridging the gap between organizational goals and employee satisfaction through streamlined processes and transparent communication. I believe that a company’s operational success is directly linked to the strength of its people, and I am dedicated to building environments where both can thrive. Passionate about talent management, operational excellence, and fostering a culture of mutual growth.I am always open to connecting with professionals in the HR and Operations space

Location

Greater Delhi Area

Work experience

Corporate Services Specialist at VYNK Parking Solutions, Aug 2026 - Present · 1 mo, Delhi, Currently working in Corporate Services, with my primary focus on HR, while also managing responsibilities across Operations and Marketing. 🔹 HR: Payroll, attendance, employee queries, training & development, employee support and day-to-day HR operations. 🔹 Operations: Handling business requirements, client needs, coordination and ensuring smooth operational execution. 🔹 Marketing: Managing corporate communication, social media posts and marketing-related activities. I’m now exploring new opportunities where I can expand my HR expertise, take on greater responsibilities, learn continuously and grow with a progressive organization in terms of knowledge and financial thing. Open to connecting with recruiters and professionals for relevant HR opportunities. 🤝

Human Resources Executive at VYNK Parking Solutions, May 2026 - Present · 4 mos, Delhi, India, 1.Full-Cycle Recruitment: Managing end-to-end hiring for various roles, including core team and ground staff such as supervisors and wardens. 2.Onboarding & Documentation: Facilitating smooth employee transitions by handling joining formalities, KYC verification, and maintaining comprehensive digital and physical records. 3.HR Operations: Overseeing background verifications, attendance tracking, and the issuance of essential inventory like uniforms and stationery. 4.Compliance & Reporting: Ensuring all documentation aligns with company policies and preparing detailed HR MIS reports for management review. 5. Lifecycle Management: Coordinating resignations, conducting exits, and managing the full and final settlement process.

Senior Operations Representative at Concentrix, Apr 2025 - May 2026 · 1 yr 2 mos, Gurugram, 1.Acted as a Subject Matter Expert for team-specific tools and workflows, providing technical guidance to a team. 2.Facilitated training sessions for new hires, focusing on quality standards and platform-specific compliance. 3.Partnered with management to identify operational gaps and suggest data-driven solutions to improve team performance. 4.Spearheaded quality audit initiatives that improved team accuracy ratings. 5.Standardized documentation by creating internal FAQs and SOPs, reducing average handling time (AHT) across the process. 6.Managed high-priority escalations, consistently maintaining a customer satisfaction score (CSAT). 7.Analyzed daily performance metrics to ensure all Service Level Agreements (SLAs) were met

Executive Trainee at Proserv Sales Consultants Pvt Ltd, Dec 2024 - Apr 2025 · 5 mos, Delhi, India, 1.Facilitate end-to-end recruitment and onboarding processes for new hires. 2.Manage and maintain all mandatory employee documentation and personnel files. 3.Design and deliver training programs based on business requirements and market demand. 4.Administer payroll functions, including salary sheet preparation and resolving queries related to PF, ESI, and loans. 5.Conduct data research and analysis to contribute comprehensive reports and presentations to senior leadership.

Account & Hr Executive at Syscom Ventures Pvt Ltd, Apr 2024 - Apr 2025 · 1 yr 1 mo, Delhi, India, 1.Managed the full recruitment lifecycle, including hiring and training new staff. 2.Maintained organized employee records and ensured smooth daily operations. 3.Prepared salary sheets and vouchers while ensuring timely deposit of ESI and PF. 4.Collaborated with senior management to review and update internal HR policies. 5.Handled financial administrative tasks including GST returns, E-way bills, and bank reconciliation.

Junior Accountant at CA Firm, Aug 2021 - Mar 2024 · 2 yrs 8 mos, Delhi, India, 1.Maintained accurate bookkeeping, sale/purchase records, and ledgers. 2.Executed filing for GST and Income Tax Returns. 3.Managed advanced tax, TDS, and TCS compliance using specialized accounting software.

Education

Master of Business Administration - MBA, Human Resource and Operations Management, Delhi University

Delhi University