Headline

4x Salesforce Certified | CRM Specialist |

About

As a Salesforce Functional , my focus is on enhancing client relations, and driving impactful Salesforce development projects. My certifications as a Salesforce Administrator, Service Cloud Consultant, Data Security and Field Service Consultant complement my role in delivering scalable and tailored solutions. Holding a Master’s degree in Forensic Science from Chandigarh University and a Bachelor’s in Biotechnology from Adamas University, I bring a strong academic foundation to my technical expertise. My approach emphasizes collaboration, client engagement, and delivering solutions that align with organizational goals.

Location

Krishnanagar

Work experience

Salesforce Functional at Valuehub, Jun 2025 - Present · 1 yr 1 mo, Remote, • Oversaw project implementations and built client demos to enhance user engagement at Valuehub. • Actively communicated with clients to address their needs and managed documentation for clarity. • Trained junior team members, fostering a collaborative environment and knowledge sharing. • Tackled escalations and user stories to streamline project workflows and improve client satisfaction.

Salesforce Consultant at Valuehub, Aug 2023 - Jun 2025 · 1 yr 11 mos, India, • Spearheaded end-to-end Salesforce implementations, ensuring seamless integration and client satisfaction. • Acted as the primary point of contact for clients, fostering strong relationships and understanding their needs. • Developed advanced reports and dashboards to provide actionable insights for stakeholders. • Conducted UAT training sessions and managed project go-live and hyper-care phases effectively.

Salesforce Trailblazer Intern at Trailhead by Salesforce, Jan 2023 - Jul 2023 · 7 mos, Remote

Education

Master's degree, Forensic Science, CHANDIGARH UNIVERSITY

Bachelor of Science - BS, Biotechnology, Adamas University