Headline

Technical Product & Solutions Leader | B2B SaaS & Salesforce | Product Strategy & Architecture

About

I build enterprise software products that solve complex business problems and create measurable business impact. Over the past 8+ years, I've worked at the intersection of product, technology, and business-building enterprise SaaS platforms across Insurance, Commercial Operations, Life Sciences, Customer Experience, and Assessment domains. My focus is on understanding customer problems, defining product strategy, and partnering with engineering teams to deliver products that improve operational efficiency, customer experience, and business outcomes. Some of the outcomes I've helped deliver include: • Reduced quote generation time by 70% while improving proposal accuracy by 30% through an enterprise pricing platform. • Improved customer satisfaction from 4.2 to 4.7 while reducing production incidents and revenue leakage by 30%. • Delivered enterprise platforms supporting 300+ organizations across 180+ countries, processing more than 7 million assessments annually. • Led cross-functional teams of 40+ Product Managers, Engineers, Architects, UX Designers, QA, and Business stakeholders to deliver complex enterprise products. My engineering background enables me to work effectively with technical teams on APIs, enterprise integrations, workflow automation, CRM, and data platforms, while my MBA helps me balance customer needs, business priorities, and long-term product strategy. I'm particularly passionate about building platform products that simplify enterprise workflows, improve decision-making, and deliver scalable customer value. I enjoy working in environments where customer discovery, data-driven prioritization, and strong cross-functional collaboration drive product decisions. I also actively leverage AI to accelerate product discovery, documentation, and execution—but I believe successful products are ultimately built on deep customer understanding and sound product thinking. I'm always happy to connect with fellow Product Managers, Engineers, Designers, and leaders who are passionate about building great enterprise products.

Location

Bengaluru

AI stack

claude

cursor

gemini

lovable

ChatGPT

Microsoft Copilot

Work experience

Senior Product Manager at Hexaware Technologies, Jul 2024 - Present · 2 y 3 mo, Bengaluru, Own product strategy and execution across enterprise SaaS platforms serving global customers. Built products that reduced quote generation time by 70%, improved proposal accuracy by 30%, and increased customer satisfaction from 4.2 to 4.7. Delivered global platforms supporting 300+ organizations across 180+ countries and processing 7M+ annual assessments. Lead cross-functional teams of 40+ across Product, Engineering, UX, Architecture, and Business to deliver customer-centric solutions. Partner with customers and executive stakeholders to define product vision, prioritize roadmaps, and drive enterprise transformation initiatives.

Technical Architect/Business Analyst at Hexaware Technologies, Sep 2021 - Jun 2024 · 2 yrs 10 mos, Lead product strategy across four enterprise SaaS platforms spanning Insurance, Commercial Operations, Assessments, and Life Sciences, partnering with global customers and cross-functional teams to deliver measurable business outcomes.

Senior Management Trainee at Hexaware Technologies, Jun 2021 - Aug 2024 · 3 yrs 3 mos

Summer Intern at nkd Life, Apr 2020 - Jun 2020 · 3 mos, India

Integration Technician at Amdocs, Feb 2016 - Sep 2018 · 2 yrs 8 mos, Reduced deployment effort ~80% through release automation.

Technical Integration Engineer at Amdocs, Feb 2016 - Sep 2018 · 2 yrs 8 mos

Software Engineer at miniOrange Inc, Jan 2014 - Jul 2014 · 7 mos, Pune Area, India

Education

Master of Business Administration, Marketing, Institute of Management Technology, Ghaziabad

Master of Business Administration - MBA, Marketing, Institute of Management Technology, Dubai