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Rituja Raina

Business Analyst & Product Owner | Agile & SDLC | Requirements, UAT | Change Management | Gap Analysis | Banking · Fintech · GovTech | API Integrations · Payment Flows

Bengaluru

5+ years of work experience

Xomic Infotech Pvt. Ltd.
Feb 20224 yrs 10 mosPresent

Gujarat, India

• Business analyst with 3+ years’ experience in defining project scope and gathering requirements across fintech platforms. • Proposed and implemented solutions that enhanced functionality and reduced delivery timelines by 15%. • Offered unique and feasible solutions to problems and provided feedback on new implementations. • Documented process flow diagrams and created user manuals to support the understanding of the requirement. • Supported teams during implementations and produced clear instructions outlining changes. • Mentored junior analysts, providing guidance and support to foster professional development. • Experience working on Fintech-related projects such as government departments/PSUs, Government e-Marketplace (GeM) projects, EMD, and the Rubber Board of India e-Trade Platform Project. • Developed an online e-trading platform for natural rubbers. Different traders will create trades for buying and selling the rubbers. • Documentation creation – SRS, CR, user manual, release notes, release tracker, PFD, and build checklist. • End-to-end handling of the development process from QA to the production server. • Prioritizing the work according to its deadline. Collaborating with QA and development teams” • Giving detailed understanding to the development team regarding the business requirements. • Continuously tracking the work progress and providing suggestions to the team. • Client dealing. Conducting a demo session for customers to explain the end-to-end flow of the application. • Removing the barriers between the development team and the customer. Hands-on AI tool experience (Claude, ChatGPT, etc.)
Skilrock Technologies
Jan 20201 yr 2 mosFeb 2021

Gurugram, Haryana, India

• Experience in handling responsibilities as Scrum master and Agile related ceremonies. • Monitor all quality -related activities on the organization’s products. • Perform regular Audits and generate reports based on the audits performed. Analyse, improve and control performance metrics aligned with organization gals and objectives. • Removing the barriers between the team and the customer. Explaining the requirements and giving product knowledge to the team. • Documentation like: BRD, SRS. Working on the tool Jira for user stories and release management. • Documentation process flows and created user manuals to support effective change management.

Rituja’s AI Stack

claude
claude
gemini
gemini
openai
openai
Figma Make
Figma Make

Education

M.B.M. Engineering College, Jodhpur

Bachelor of Engineering - BE, Chemical Engineering

M.B.M. Engineering College, Jodhpur

20154 yrs2019

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Headline

Business Analyst & Product Owner | Agile & SDLC | Requirements, UAT | Change Management | Gap Analysis | Banking · Fintech · GovTech | API Integrations · Payment Flows

About

As a business analyst, my key responsibilities are as follows: 1. Requirement Elicitation & Analysis - Conduct stakeholder interviews and multiple calls to gather functional and non-functional requirements. - Perform detailed analysis to understand end-user needs and define clear and comprehensive business requirements. - Evaluate current systems/processes and propose enhancements. 2. Product Specification & Documentation - Convert requirements into user stories, use cases, and acceptance criteria in tools like JIRA. - Maintain product backlogs and contribute to sprint planning with the agile team. - Create supporting documents such as process flows, wireframes, SRS, BRD, and data flow diagrams. 3. Stakeholder Management - Collaborate with cross-functional teams. Act as the bridge between technical teams and non-technical stakeholders to ensure mutual understanding. 4. Product Lifecycle Management - Support the entire product lifecycle (SDLC) from ideation to post-launch reviews. - Conduct GAP Analysis, Feasibility Studies, and Competitive Benchmarking. 5. Testing & Quality Assurance - Design and execute UAT plans, and support QA teams in developing test cases. - Validate product releases and ensure alignment with business goals and compliance standards. 6. Skills & Tools Worked Upon - Knowledge of Agile (Scrum/Kanban) and SDLC methodologies - Expertise in tools like: JIRA Draw.io, Lucidchart (for wireframes and workflows) Postman - Documentation, presentation, and stakeholder communication skills - Ability to handle multiple projects simultaneously and work in a fast-paced environment - Problem-Solving Skills: Ability to analyze business needs and develop effective solutions. Major Responsibilities— -Work closely with product managers, developers, testers, and other stakeholders to ensure clarity and alignment -Analyze current (“as-is”) and future-state (“to-be”) processes, identifying gaps, risks, & improvement opportunities -Define and manage the product backlog and assist in sprint planning and prioritization -Create user stories, acceptance criteria, and process flows - Analyze existing systems, propose enhancements, and ensure alignment with business goals - Support UAT (User Acceptance Testing) and assist in validation of developed features - Conduct gap analysis and impact assessments for new requirements and change requests -Prepare high-quality business documentation, including BRDs, SRSs, and process diagrams -Monitor project progress, identify risks, and ensure timely resolution of issues.

Location

Bengaluru

AI stack

claude

gemini

openai

Figma Make

Work experience

Business Analyst at Xomic Infotech Pvt. Ltd., Feb 2022 - Present · 4 yrs 10 mos, Gujarat, India, • Business analyst with 3+ years’ experience in defining project scope and gathering requirements across fintech platforms. • Proposed and implemented solutions that enhanced functionality and reduced delivery timelines by 15%. • Offered unique and feasible solutions to problems and provided feedback on new implementations. • Documented process flow diagrams and created user manuals to support the understanding of the requirement. • Supported teams during implementations and produced clear instructions outlining changes. • Mentored junior analysts, providing guidance and support to foster professional development. • Experience working on Fintech-related projects such as government departments/PSUs, Government e-Marketplace (GeM) projects, EMD, and the Rubber Board of India e-Trade Platform Project. • Developed an online e-trading platform for natural rubbers. Different traders will create trades for buying and selling the rubbers. • Documentation creation – SRS, CR, user manual, release notes, release tracker, PFD, and build checklist. • End-to-end handling of the development process from QA to the production server. • Prioritizing the work according to its deadline. Collaborating with QA and development teams” • Giving detailed understanding to the development team regarding the business requirements. • Continuously tracking the work progress and providing suggestions to the team. • Client dealing. Conducting a demo session for customers to explain the end-to-end flow of the application. • Removing the barriers between the development team and the customer. Hands-on AI tool experience (Claude, ChatGPT, etc.)

Product & Process Specialist at Skilrock Technologies, Jan 2020 - Feb 2021 · 1 yr 2 mos, Gurugram, Haryana, India, • Experience in handling responsibilities as Scrum master and Agile related ceremonies. • Monitor all quality -related activities on the organization’s products. • Perform regular Audits and generate reports based on the audits performed. Analyse, improve and control performance metrics aligned with organization gals and objectives. • Removing the barriers between the team and the customer. Explaining the requirements and giving product knowledge to the team. • Documentation like: BRD, SRS. Working on the tool Jira for user stories and release management. • Documentation process flows and created user manuals to support effective change management.

Education

Bachelor of Engineering - BE, Chemical Engineering, M.B.M. Engineering College, Jodhpur