Headline

Marketing Ops & Project Management (Scrum) | Community + Customer Success | Background in Education, Research & Tech

About

I've taught robotics to a student who built an assistive stick for the blind, written AI evaluation prompts for a 10-person publishing team, and once got pulled into prepping a research workshop for IIT Bombay. If there's a pattern in my career, it's that I can't leave a messy process alone. At Orange Education, I built the author-acquisition process from scratch for a brand-new vertical, trained every new hire on it, and ran the systems (Google Sheets + Trello) that kept 10+ associates and 100+ authors moving through the pipeline. When conversion stalled, I introduced daily sprints and coached the team through live calls, and scheduled meetings across the team went up within a week. At ARDEM, I owned three parallel data projects at once for US clients, built quality checks that caught errors before they became client problems, and kept every project running through COVID layoffs while sending weekly updates to clients on the other side of the world. Right now I'm sharpening my data and ops toolkit: Power BI (two dashboards done, including a PwC Switzerland case study on Forage), SQL, and Salesforce Trailhead, where I've earned 42 badges including Agentblazer Champion 2026. Day to day, I run on Notion, ClickUp, and Zapier to keep my own work, and other people's, from falling through the cracks. I'm looking for my next role in marketing operations, project management, community management, or customer success. Somewhere remote, in education, research, digital media, or tech, that needs someone who turns chaos into a system people actually follow. If that's you, let's talk.

Location

India

AI stack

claude

gemini

lovable

notion

openai

Canva Magic Studio

Work experience

Personal goal pursuit at Career Break, Jan 2025 - Present · 1 yr 9 mos

Teaching Assistant at Birla Institute of Technology and Science, Pilani, Dec 2025 - Feb 2026 · 3 mos, Remote, Supported a professor's research on how AI is transforming the research domain during a 3-month TA-ship. I reviewed student assignments on AI research tools and compiled a reference document of unique tools for the professor's use. Also researched and prepped workshop material the professor delivered to MTech, PhD, and faculty audiences at IIT Bombay.

Associate Aquisition Manager at AVA™ - An Orange Education Label, Apr 2023 - Dec 2024 · 1 yr 9 mos, Remote, Built the author-acquisition process from scratch for a new technical-books vertical, and was promoted from Intern to Associate Acquisition Manager within a month. I introduced Scrum-style sprints, daily targets, and live call coaching for the team, which lifted scheduled author meetings within a week, while running Trello and Google Sheets trackers across 100+ authors and a 10-person team. Also trained every new hire on the process and built an AI-assisted method for outline evaluation still used by the team today.

Associate Editor at Orange Education Pvt Ltd, Dec 2022 - Apr 2023 · 5 mos, Delhi, India, -Experienced Associate Editor with a strong focus on researching and understanding the latest technology used by industries -Successfully proposed book ideas that provided practical solutions for professionals in various sectors -Conducted market research and networking to identify and profile suitable authors -Negotiated contracts for the publication of authors' work, ensuring mutually beneficial terms -Kept up-to-date with industry trends and developments to ensure books remained current and relevant -Utilized excellent research, writing, and editing skills to contribute to book content -Strong interpersonal and communication skills for effective interaction with authors and industry experts -Managed multiple projects simultaneously with strong organizational and project management skills -Proficient in Microsoft Office Suite and other editorial tools for efficient workflow management

Marketing Research Intern at Orange Education Pvt Ltd, Jul 2022 - Dec 2022 · 6 mos, Delhi, India

Robotics Trainer at Sirena Technologies Private Limited, Nov 2021 - Jun 2022 · 8 mos, Taught robotics, Python, and electronics to students across the Middle East and multiple Indian cities at a robotics education company. I delivered virtual circuit-building and coding instruction using online simulation tools, and ran in-school workshops in Lucknow to grow class enrolment. Also mentored a student through building a Python-coded assistive device for a visually impaired user.

Education

Master of Business Administration - MBA, Marketing/Marketing Management, General, Amity University Online

Bachelor's of Technology, Electronics and Communications Engineering, SRMS College of Engg. & Tech, Bareilly