Headline

Business Analyst at ICICI Bank

About

I am a result driven Business Analyst with 2+ years of experience in banking sector, currently working as a Deputy Manager 2 at ICICI Bank. I specialize in translating business requirements into clear functional specifications, improving operational efficiency and supporting data- backed decision making. My experience includes requirement gathering , stakeholder coordination, process mapping , gap analysis, UAT support and MIS reporting. I have worked closely with cross-functional teams including operations, IT, risk and compliance to deliver scalable and compliant solutions. I am now keen to transition into a consulting Business Analyst role where I can leverage my domain knowledge, analytical skills and structured problem solving approach to drive digital transformation initiatives.

Location

Jamshedpur

Work experience

Deputy Manager 2 at ICICI Bank, Nov 2023 - Present · 2 yrs 8 mos, Jharkhand, India, • Assisted in managing daily operations at ICICI Bank, ensuring efficient service delivery and customer satisfaction. • Developed strong analytical skills while pursuing an MBA in Business Analytics, enhancing decision-making processes. • Collaborated with cross-functional teams to streamline banking procedures, improving overall workflow efficiency.

Education

Master of Business Administration - MBA, Business analyst, Amity University Online

PGDM, Manipal University Bangalore