Headline

HR & Talent Acquisition Specialist @ mDoc | Enhancing Employee Engagement, HR Operations

About

As an Executive MBA graduate from IIM Ranchi, I bring a strong foundation in business administration and management to my current role at mDoc, where I focus on HR operations, employee engagement, and talent acquisition. My academic background also includes a Bachelor of Commerce in Banking and Insurance from St. Xavier's College, Ranchi. At mDoc, I contribute to enhancing HR systems and processes, leveraging my skills in global talent acquisition and employee engagement to support organizational goals. With prior experience at IndiGo Airlines and Concentrix, I have honed my communication skills and operational expertise, which I aim to channel toward building impactful, people-focused teams and driving organizational growth.Experience includes: •Performance Management •Employee Relations •Organizational Development •Corporate Communications •Sourcing •Recruitment •Negotiations •Engage with Placement Officers and organize walk ins and Campus Drives •Joining Formalities •Employee Engagement •Payroll Management •Time Management •Attendance Management •Exit Formalities •Handles Operations Specialties: Analytical, Decision making, Communication and IT.

Location

Ranchi

Work experience

Human Resources Specialist at mDoc, Aug 2024 - Present · 1 yr 11 mos, Ranchi, Jharkhand, India

Officer aocs at IndiGo (InterGlobe Aviation Ltd), Jan 2023 - Jun 2024 · 1 yr 6 mos, Hyderabad, Telangana, India

Accounts Receivable Specialist at IKS Health Care, Dec 2021 - Mar 2022 · 4 mos, • Handle medical billing and follow up on claims. • Resolve denials and ensure timely reimbursement from insurance providers.

Process Associate at Concentrix, Jul 2019 - Dec 2021 · 2 yrs 6 mos, Ensured process adherence, SLA compliance, and KPI achievement across assigned workflows. Handled escalated customer cases, delivering high-quality resolutions aligned with client standards. Supported process improvements and productivity enhancement initiatives to boost service efficiency. Mentored new hires and junior staff, maintaining accurate case documentation and operational reports.

Intern at SBI MUTUAL FUND, Oct 2017 - Nov 2017 · 2 mos, Ranchi, Jharkhand, India

Education

Executive Master of Business Administration, Indian Institute of Management, Ranchi

B.Com (Banking and Insurance), Banking and Financial Support Services, st. xavier's college, ranchi