SDE 2 @ Microsoft | building Agentic AI infrastructure and AI governance

Bangalore Urban

Gurugram, Haryana, India


bangalore







Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering
PES University

High School Diploma
Delhi public school
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I am a dynamic and accomplished software developer with a proven history of crafting seamless user experiences through innovative solutions. My expertise lies in conceptualizing and implementing intricate UI modules and services across diverse technology stacks. With a proficiency in cutting-edge tools and a strong track record of optimizing conversion rates and enhancing user engagement, I am driven to push boundaries and deliver impactful results that drive business success.
Bengaluru
anthropic apis
claude code
cursor
elevenlabs
gemini
github copilot
Software Development Engineer- 2 at Microsoft, Jul 2024 - Present · 2 yrs 3 mos, Bangalore Urban, • Built a production LLM evaluation platform processing 20K+ evaluations/day across 9 geographies, enabling full-population automated evaluation through real-time and batch inference over Azure OpenAI. • Engineered a RAG-based knowledge grounding system using hybrid vector + keyword search and semantic reranking, improving LLM-as-a-judge accuracy from 30% → 69% while increasing inference latency by only 4.7%. • Designed an MCP server integrated with GitHub Copilot and VS Code, automating Playwright test generation and reducing test creation time from 30 minutes → 5 minutes; scaled coverage from 17 → 90 scenarios with Azure DevOps CI integration. • Co-architected a PySpark-based parallel inference pipeline, increasing concurrency from 3 → 18 calls and reducing 6,000-record evaluation runtime from 2h52m → 37m (3.5× faster). • Co-architected a decentralized data distribution platform projected to deliver $60M in annual organizational savings. • Integrated AI-powered resolution workflows into Dynamics 365 support-agent experiences, driving a 25% productivity improvement.
Software Development Engineer 2 at Expedia Group, Sep 2021 - Jul 2024 · 2 yrs 11 mos, Gurugram, Haryana, India
Software Engineer at Expedia Group, Jul 2020 - Jun 2021 · 1 yr, Developed central back-end service for Vrbo.com headers and footers with locale, brand, and language-specific customizations, increasing global coverage by 15%. Built a recent-searches and trending-locations feature on Vrbo.com using locale-specific data and user activity.
Intern at Xtudy®, Jan 2020 - Mar 2020 · 3 mos, bangalore
Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering, PES University
High School Diploma, Delhi public school
github: https://github.com/ritikrohan