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Ritik Raj

Growth & Revenue Operations Specialist | HubSpot | CRM Automation | Lead Generation | Helping Startups Scale

New Delhi

3+ years of work experience

INSIDEA
Nov 20241 yr 1 moNov 2025

West Bengal, India

• Automated email campaigns and follow-ups, increasing engagement and response rates • Managedend-to-end CRM operations using HubSpot, improving lead tracking and pipeline visibility • Streamlined internal workflows, reducing manual admin workload significantly • Handled client communication across multiple platforms (Aircall, LinkedIn, email) • Prepared proposals, quotes, and invoices with high accuracy and quick turnaround • Built and maintained lead databases to support outbound and inbound campaigns • Collaborated directly with the founder to align sales, marketing, and operations
INZINT
Jun 20244 mosSep 2024

Noida, Uttar Pradesh, India

• Managedadiverse portfolio of accounts, ensuring timely communication and effective problem resolution. • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
Socioninja
Aug 20235 mosDec 2023

Delhi, India

Growtomation
Dec 20211 yr 4 mosMar 2023

Gurugram, Haryana, India

• Boosted revenue by cementing relationships with new clients and optimizing the servicing of existing customer accounts. • Maintained extensive knowledge of company services to provide top-notch expertise to customers. • Provided administrative support to senior staff, including creating proposals and organizing documentation. • Maintained a complete database of all files, contacts, and project materials.
Growtomation
Jun 20217 mosDec 2021

Gurugram, Haryana, India

Hyatt Regency Gurgaon
Oct 20197 mosApr 2020

Gurugram, Haryana, India

Education

The Global Open University

Bachelor's degree, Hospitality Administration/Management

The Global Open University

20183 yrs2021
Army Public School (APS)

High school, Business/Commerce, General

Army Public School (APS)

20171 yr2018

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Headline

Growth & Revenue Operations Specialist | HubSpot | CRM Automation | Lead Generation | Helping Startups Scale

About

I help startups and growing businesses scale faster by optimizing their sales and marketing operations. With ~3+ years of experience across business development, CRM management, and growth operations, I specialize in building efficient systems that improve lead conversion, streamline workflows, and drive measurable results. I’ve worked closely with founders and cross-functional teams to manage end-to-end operations from lead generation and CRM automation to client communication and revenue support. What I bring: - CRM & pipeline management (HubSpot, Apollo.io) - Email automation & outbound campaigns - Lead generation & enrichment strategies - Sales funnel optimization - Client relationship management I’m currently looking for opportunities in Growth, RevOps, or Business Development where I can contribute to scaling high-impact teams.

Location

New Delhi

Work experience

Growth Associate (Operations) at INSIDEA, Nov 2024 - Nov 2025 · 1 yr 1 mo, West Bengal, India, • Automated email campaigns and follow-ups, increasing engagement and response rates • Managedend-to-end CRM operations using HubSpot, improving lead tracking and pipeline visibility • Streamlined internal workflows, reducing manual admin workload significantly • Handled client communication across multiple platforms (Aircall, LinkedIn, email) • Prepared proposals, quotes, and invoices with high accuracy and quick turnaround • Built and maintained lead databases to support outbound and inbound campaigns • Collaborated directly with the founder to align sales, marketing, and operations

Business Development Executive at INZINT, Jun 2024 - Sep 2024 · 4 mos, Noida, Uttar Pradesh, India, • Managedadiverse portfolio of accounts, ensuring timely communication and effective problem resolution. • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.

Business Development Executive at Socioninja, Aug 2023 - Dec 2023 · 5 mos, Delhi, India

Business Development Associate at Growtomation, Dec 2021 - Mar 2023 · 1 yr 4 mos, Gurugram, Haryana, India, • Boosted revenue by cementing relationships with new clients and optimizing the servicing of existing customer accounts. • Maintained extensive knowledge of company services to provide top-notch expertise to customers. • Provided administrative support to senior staff, including creating proposals and organizing documentation. • Maintained a complete database of all files, contacts, and project materials.

Marketing operations at Growtomation, Jun 2021 - Dec 2021 · 7 mos, Gurugram, Haryana, India

Front Office Associate at Hyatt Regency Gurgaon, Oct 2019 - Apr 2020 · 7 mos, Gurugram, Haryana, India

Education

Bachelor's degree, Hospitality Administration/Management, The Global Open University

High school, Business/Commerce, General, Army Public School (APS)