Headline

Data Science and AI at Snabbit | Ex MPL | NIT Patna

About

I build the systems that make marketplaces work matching supply to demand, predicting who shows up, and making sure the right person gets the right job at the right time. Across MPL (gaming) and Snabbit (home services), I've shipped production ML across the full stack: LightGBM attendance models, composite allocation scoring with real-time runner features, H3 hex-based supply-demand clustering, cross-lobby matchmaking with skill score models, and look-alike acquisition pipelines via AppsFlyer. The work is always close to the metric cancellations from 6% to <1%, on-time completion from 28% to 55%+, 5.4% GMV lift from matchmaking, 700k users in one IPL cycle. Recognised as top employee of the year at Snabbit with an ESOP grant from the Founder. Apart from work, built a production RAG chatbot grounded in real-time BigQuery data using FAISS (won $2k at MPL Hackathon), and a multimodal agentic system with sequential/conditional agent handoffs and low-confidence vision fallbacks for a hackathon showcase. Stack: Python, PySpark, SQL, LightGBM, H3, LLM, LangGraph, OSRM, Databricks, RAG, multimodal agents. Open to conversations around marketplace DS, applied LLMs, or supply-demand systems.

Location

Bengaluru

AI stack

antigravity

claude

codex

cursor

langchain

claudecode

Work experience

Data Scientist 2 at Snabbit, Sep 2025 - Present · 1 yr, Bengaluru, Karnataka, India, • Built an ML-based scheduling system to predict worker attendance 3 days ahead enabled proactive supply planning, cutting platform cancellations from ~6% to <2%. • Engineered a custom Databricks MCP server (role-based access); 150+ non-technical users query Unity Catalog in plain English, cutting ad-hoc SQL load • Mapped 100+ micro-markets using H3 geospatial clustering + property/density data to identify high-potential expansion zones → 30% penetration increase in target areas • Shipped a one-command central-context layer over all analyses, eliminating rebuilt-from-scratch work across teams. Setup an data agent which goes through all analysis and give relevant info to any new ongoing project • Awarded ESOPs grant by Founder recognized as top employee of the year

Data Scientist II at Mobile Premier League (MPL), Dec 2024 - Sep 2025 · 10 mos, MPL is India's largest real-money skill gaming platform (Rummy, Poker, Fantasy Sports) with 90M+ registered users. • Built a skill score and matchmaking algorithm using in-game behavioral features reduced wait times by 10%, failure rates by 13%, and drove 5.4% GMV uplift from cross-lobby engagement • Developed anti-collusion detection and RTP optimization algorithms across multiple games eliminated coordinated soft-play patterns, contributing to 0.8pp gross margin improvement • Designed table size and new users matching for pool rummy which delivered absolute 5% improvement in customer retention • Won Internal Hackathon where we built an AI chatbot using RAG to classify and resolve CS tickets

Senior Data Analyst at Mobile Premier League (MPL), Feb 2024 - May 2025 · 1 yr 4 mos, Bengaluru, Karnataka, India

Data Analyst at Mobile Premier League (MPL), Jun 2023 - Feb 2024 · 9 mos, Bengaluru, Karnataka, India, Worked on identifying the attributes to define churned users on the platform and drive A/B tests on different incentive structures based on age, activity and roller cut on the platform to resurrect them. Extensively worked in writing instrumentations for the new products & features and working on RCAs for drop-off points due to tech, ops & revenue standpoints.

Business analytics Intern at Smollan, Aug 2022 - Oct 2022 · 3 mos, Remote, Collaborated with Google sales team to channel the sales of devices and services in 20+ countries. Gathered external data for the project-planning and advised on the implementation of marketing projects.

Training and Placement Co-ordinator at National Institute of Technology , Patna, Apr 2022 - Jun 2023 · 1 yr 3 mos, Patna, Bihar, India

Education

Bachelor of Technology - BTech, Civil Engineering, National Institute of Technology , Patna

intermediate, St. Joseph's High School

Public links

github: https://github.com/rittikgupta1