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Ritik Dixit

Consultant, Professional Services at Auditoria.AI | Ex-Icertis | Ex-HighRadius | AP,AR | CLM | CRM | leading B2B SaaS solutions for enterprise

Hyderabad

5+ years of work experience

Auditoria.AI
Jun 20251 y 5 moPresent

Hyderabad, Telangana, India

Icertis
Apr 20241 yr 2 mosMay 2025

- Delivered customized CLM solutions through detailed business analysis, contributing to continuous rollouts of new features and version upgrades for a legacy enterprise account resulting in improved contract processing efficiency. - Managed customer relationships and addressed client escalations promptly, enhancing customer satisfaction and fostering long-term partnerships. - Took system configuration and development ownership while collaborating with cross-functional teams to maintain a 100% project adherence rate to delivery timelines. - Supported project and delivery activities, managing project schedules, and contributing to product roadmaps through active client feedback and implementation insights. - Trained and supported 2 new hires, enhancing onboarding effectiveness, and leading to faster integration of new team members into project workflows.
LeadSquared
Sep 20238 mosApr 2024

Bengaluru, Karnataka, India

- My role involved gathering and analyzing client requirements to deliver enterprise-grade CRM solutions, enhancing lead management processes and improving conversion cycle efficiency by up to 20%. - Configured the system to meet client specifications, achieving a 95% on-time Go-Live rate, resulting in minimal disruptions and a smooth client onboarding experience. - Provided Hypercare support post-launch, maintaining a client satisfaction rate of over 90% and resolving critical issues within a 24-hour turnaround to ensure optimal system.
HighRadius
Jul 20221 yr 3 mosSep 2023

Bhubaneswar, Odisha, India

- As an Associate Consultant at HighRadius, Successfully designed and implemented comprehensive Order-to-Cash (O2C) accounts receivable solutions for 7+ mid-market B2B clients, covering the full project lifecycle from kick-off to Hypercare. - Conducted over 5 levels of testing (functional, regression, user acceptance, integration, and performance) to ensure the robustness of solutions, resulting in a significant reduction of post-implementation issues by 25%. - Executed complete ERP integration for O2C solutions for multiple clients and trained 10+ interns and lateral joiners, enhancing their onboarding efficiency and product knowledge.
HighRadius
Jul 20211 yrJun 2022

Bhubaneswar, Odisha, India

- Developed and implemented FinTech solutions and configured product applications by integrating user interfaces with SQL databases, driving effective client solutions. Deployed large-scale, cloud-based order-to-cash and payment implementations, enhancing processing efficiencies and operational capabilities within the FinTech ecosystem.
HighRadius
May 20213 mosJul 2021

Ritik’s AI Stack

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Education

KIIT - Kalinga Institute of Industrial Technology

Bachelor of Technology - BTech, Electronics & Telecommunication

KIIT - Kalinga Institute of Industrial Technology

20184 yrs2022

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Headline

Consultant, Professional Services at Auditoria.AI | Ex-Icertis | Ex-HighRadius | AP,AR | CLM | CRM | leading B2B SaaS solutions for enterprise

About

As a seasoned Consultant with experience in implementing enterprise-grade Accounts Payable(AP) / Accounts Receivables(AR) automation solutions, Contract Lifecycle Management (CLM), CRM and Order-to-Cash (O2C) solutions, I specialize in driving B2B project success. I’ve worked across diverse industries to optimize Accounts Receivable processes, streamline sales journeys, and enhance contract management. With experience at leading companies like Icertis, LeadSquared, and HighRadius, I'm skilled in delivering seamless end-to-end implementations and post-launch support. Recognized for strong problem-solving, client relations and high-quality outcomes.

Location

Hyderabad

AI stack

claude code

claude

Work experience

Lead Consultant at Auditoria.AI, Jun 2025 - Present · 1 y 5 mo, Hyderabad, Telangana, India

Functional Consultant at Icertis, Apr 2024 - May 2025 · 1 yr 2 mos, - Delivered customized CLM solutions through detailed business analysis, contributing to continuous rollouts of new features and version upgrades for a legacy enterprise account resulting in improved contract processing efficiency. - Managed customer relationships and addressed client escalations promptly, enhancing customer satisfaction and fostering long-term partnerships. - Took system configuration and development ownership while collaborating with cross-functional teams to maintain a 100% project adherence rate to delivery timelines. - Supported project and delivery activities, managing project schedules, and contributing to product roadmaps through active client feedback and implementation insights. - Trained and supported 2 new hires, enhancing onboarding effectiveness, and leading to faster integration of new team members into project workflows.

Business Analyst at LeadSquared, Sep 2023 - Apr 2024 · 8 mos, Bengaluru, Karnataka, India, - My role involved gathering and analyzing client requirements to deliver enterprise-grade CRM solutions, enhancing lead management processes and improving conversion cycle efficiency by up to 20%. - Configured the system to meet client specifications, achieving a 95% on-time Go-Live rate, resulting in minimal disruptions and a smooth client onboarding experience. - Provided Hypercare support post-launch, maintaining a client satisfaction rate of over 90% and resolving critical issues within a 24-hour turnaround to ensure optimal system.

Associate Consultant at HighRadius, Jul 2022 - Sep 2023 · 1 yr 3 mos, Bhubaneswar, Odisha, India, - As an Associate Consultant at HighRadius, Successfully designed and implemented comprehensive Order-to-Cash (O2C) accounts receivable solutions for 7+ mid-market B2B clients, covering the full project lifecycle from kick-off to Hypercare. - Conducted over 5 levels of testing (functional, regression, user acceptance, integration, and performance) to ensure the robustness of solutions, resulting in a significant reduction of post-implementation issues by 25%. - Executed complete ERP integration for O2C solutions for multiple clients and trained 10+ interns and lateral joiners, enhancing their onboarding efficiency and product knowledge.

Associate Techno Functional Consultant at HighRadius, Jul 2021 - Jun 2022 · 1 yr, Bhubaneswar, Odisha, India, - Developed and implemented FinTech solutions and configured product applications by integrating user interfaces with SQL databases, driving effective client solutions. Deployed large-scale, cloud-based order-to-cash and payment implementations, enhancing processing efficiencies and operational capabilities within the FinTech ecosystem.

Project Trainee at HighRadius, May 2021 - Jul 2021 · 3 mos

Education

Bachelor of Technology - BTech, Electronics & Telecommunication, KIIT - Kalinga Institute of Industrial Technology