Headline

Forward Deployed Engineer @ Joveo | FDE | Enterprise AI & SaaS Integrations | Customer-Facing Engineering | RESTful API | Python, SQL, APIs & System Integrations | Fast API | Python | AI for Hiring

About

I'm a Forward Deployed Engineer at Joveo, working at the intersection of software engineering, AI-powered solutions, and real-world customer challenges. My work focuses on bridging the gap between customer requirements and technical implementation—understanding complex business problems, translating them into practical solutions, and collaborating across engineering, product, and customer teams to drive successful outcomes. With a background in enterprise AI and SaaS solutions at Eightfold AI, I've developed experience in technical problem-solving, workflow customization, system integrations, and enterprise product delivery. I bring a combination of customer-facing experience and technical capabilities across Python, SQL, REST APIs, JSON/XML, and cloud technologies. I enjoy working through ambiguous requirements, investigating complex issues, and finding ways to make technology work effectively in real-world environments. What drives me: • Building and deploying solutions that solve real customer problems. • Translating business requirements into scalable technical implementations. • Working hands-on with APIs, data, integrations, and AI-powered applications. • Collaborating with engineering and product teams to improve solutions. • Turning complex technical challenges into measurable customer and business outcomes. I believe great engineering goes beyond writing code—it's about understanding the problem deeply, building the right solution, and ensuring it delivers meaningful value in production.

Location

Bengaluru

AI stack

claude code

claude

cursor

n8n

openai

Wispr Flow

Work experience

Forward Deployed Engineer at Joveo, May 2026 - Present · 6 mos, Bengaluru, Karnataka, India, Forward Deployed Engineer | Joveo • Work closely with customers and internal stakeholders to understand business challenges, technical requirements, and implementation needs, translating them into practical engineering solutions. • Drive technical solution delivery by bridging customer requirements with product capabilities, engineering resources, and system integrations. • Support the design, implementation, and customization of technical solutions to address customer-specific workflows and operational requirements. • Work with APIs, data structures, and integrations to troubleshoot technical issues, validate data flows, and enable reliable system communication. • Investigate complex technical challenges, perform root cause analysis, and collaborate with engineering and product teams to drive resolution. • Contribute to solution testing, implementation, documentation, and continuous improvement to support successful customer deployments. • Identify recurring customer challenges and opportunities to improve workflows, technical processes, and solution scalability.

Product Solutions Expert I at Eightfold, Feb 2025 - May 2026 · 1 yr 4 mos, Bengaluru, Karnataka, India, Serving as a trusted advisor to enterprise clients, supporting them in the deployment and integration of Eightfold’s AI products and solutions. Providing technical support to enterprise customers by modifying existing workflows or adding new features. Architecting innovative AI integrations between Eightfold and other ATS & HRIS systems for enterprise customers. Delivering in-depth knowledge of Eightfold solutions and evaluating customers' business processes. Configuring and customizing solutions, products, and processes to achieve the best results. Designing and implementing API and software integrations using JSON, ETL, XML, Python, or SQL. Leading customer presentations and training on software solutions. Planning and facilitating weekly meetings and workshops with internal and external stakeholders. Assisting technical teams in developing solutions, including resolving customer escalations. Leading technical teams through multi-phased delivery projects and providing hands-on delivery guidance. Conducting acceptance testing and creating technical documentation. Collaborating closely with Project Managers, Functional Consultants, and Partners.

Technical Support Engineer ll at Verloop.io, Oct 2024 - Mar 2025 · 6 mos, As a Level 2 Technical Support Engineer at Verloop, my role is a testament to my dedication, hard work, and commitment to customer success and technical excellence. Over time, I’ve built a foundation of trust and reliability within my team and with our clients, ultimately leading to this promotion. I take pride in being part of a proactive support team that bridges the gap between clients and internal teams, guaranteeing smooth project lifecycles and consistently high client satisfaction. Collaboration and continuous improvement drive me. I work seamlessly with engineering, quality assurance, and product management to deliver timely, dependable solutions. With hands-on experience in tools like Google Cloud Platform, Microsoft Azure, and Jupyter Notebooks, alongside expertise in troubleshooting, debugging, and networking, I’m committed to supporting Verloop's mission for the long term and contributing to its continued growth.

Technical Support Engineer at Verloop.io, Aug 2022 - Mar 2025 · 2 yrs 8 mos, My role as a technical support engineer at Verloop is dynamic and multifaceted, blending technical expertise with strong communication and problem-solving skills. We are the bridge between clients and internal teams, ensuring smooth project lifecycles and maintaining exceptional client satisfaction. Collaboration is key in my role. I seamlessly work across teams, including engineering, quality assurance, and product management, to guarantee the timely delivery of projects. With expertise in tools like Google Cloud Platform, Microsoft Azure, and Jupyter Notebooks, coupled with my proficiency in troubleshooting, debugging, and networking, I am part of the most dynamic and proactive technical support team at Verloop.

Education

Bachelor of Technology - BTech, Electrical and Electronics Engineering, Vellore Institute of Technology