Headline

Senior UX/Product Designer | AI & Agentic UX Specialist | 7+ years of experience | Mentor@ADPlist

About

I’m a Senior Product & UX Designer with 7+ years of experience designing and leading digital products across B2C, B2B, SaaS, and enterprise environments. I focus on solving complex product problems where customer needs, business goals, and technology intersect, turning ambiguity into clear product strategies, intuitive experiences, and measurable outcomes. In my current role at Publicis Sapient, I lead UX strategy and execution for large-scale digital experiences across the US and Europe, partnering closely with product, engineering, and business stakeholders. My work has contributed to measurable outcomes including: • 45% Easy Pay enrollment, up from 10% • 13.4 average deal impressions per session, up from 1.15 • 83% soft age-verification initiation, up from 72% • Building scalable UX/UI standards and reusable components across products Previously, as a Senior Product Designer at Affinidi, I was the sole designer for a privacy-preserving identity product that grew to 1M+ downloads. I also led usability initiatives that contributed to a 55% reduction in drop-off and worked on a developer portal that exceeded its expected user acquisition. Beyond individual product work, I enjoy leading design conversations, facilitating critiques, mentoring designers, aligning cross-functional teams, and establishing design practices that improve both product quality and team effectiveness. I’m also actively exploring how AI can augment the product design process from ideation and visual exploration to research synthesis and prompt-based analysis while keeping human needs and product outcomes at the center. My approach is simple: understand the problem deeply, align people around it, design with purpose, and measure whether the experience actually made a difference.

Location

Bengaluru

AI stack

antigravity

claude

notion

openai

Work experience

Senior Experience Designer L1 at Publicis Sapient, Nov 2023 - Present · 3 yrs, Bengaluru, Senior UX Designer at Publicis Sapient leading UX strategy and end-to-end delivery for a large retail client across the US and EU. I led a major mobile app redesign that increased Easy Pay enrollment from 10% to 45%, boosted deal impressions per session from 1.15 to 13.4, and improved soft age verification initiation from 72% to 83% through simplified flows and clearer messaging. I contribute to scalable design systems, lead usability and AI initiatives, collaborate closely with product, engineering, and stakeholders across global markets, and mentor designers while driving internal strategic initiatives.

Senior Product Designer at Affinidi, Jan 2022 - Nov 2023 · 1 yr 11 mos, Bengaluru, At Affinidi, I worked as the sole designer for a privacy-preserving identity application that surpassed 1 million downloads. I conducted usability testing and UX audits to reduce drop-offs and improve overall user experience, translating insights into actionable product improvements. I collaborated closely with product managers to define requirements and with engineers to ensure technical feasibility, while leading research and ideation to deliver user-centered solutions. I also designed the developer portal MVP, which resulted in 4% higher user acquisition than projected, and created low- and high-fidelity prototypes along with scalable design systems in Figma, working iteratively with stakeholders across multiple feedback cycles.

User Experience Designer at Altaire Insights Technologies Pvt Ltd, Aug 2020 - Jan 2022 · 1 yr 6 mos, Trivandrum, Led the revamp of a mobile application for one of the world’s leading automotive manufacturers, resulting in a 38% reduction in bounce rate and a 25% increase in service bookings. I was responsible for end-to-end product and design activities across the organization, leading user research and driving planning and execution across multiple industry projects. I collaborated closely with project managers, developers, stakeholders, clients, and end users to deliver business-aligned, user-centered solutions, creating low- and high-fidelity prototypes in Figma to bring concepts to life.

UX/UI Designer at The Tuna Group, Dec 2019 - Aug 2020 · 9 mos, Cochin Area, India

Graphic Designer at QuadZeta, Feb 2018 - Apr 2019 · 1 yr 3 mos

Education

BTech - Bachelor of Technology, Mechanical Engineering, Mar Baselios Christian College of Engineering and Technology, Peermade

Public links

rishinthomas.com: https://www.rishinthomas.com/