Headline

Growth @ Meesho | GrowthX DD18 Winner🏆 | Figuring out life🚶‍♂️

About

I’m a business generalist with experience spanning growth, operations, and product management. My focus is on driving commercial outcomes by combining analytical rigour, user understanding, and cross-functional execution. In my most recent role, I worked closely with leadership to identify and solve problems in user activation and retention charters. I defined performance metrics, tracked impact through dashboards, and collaborate with multiple teams to execute high impact solutions. Prior to this I had a stint in product management where I led initiatives that improved user experience, reduced operational inefficiencies through data and research-driven solves. These experiences built my foundation in structured problem-solving, stakeholder management, and outcome ownership. I’m motivated by roles that sit at the crossroads of strategy and execution — where clarity of thinking, speed of decision-making, and collaboration define success. Focus areas: Growth strategy | Program management | Execution excellence | Data-driven storytelling | User research & insights Values: Clarity | Curiosity | Accountability | Collaboration Email: rishiulapu.work@gmail.com Phone: +918757287772

Location

Bengaluru

AI stack

claude

notion

ChatGPT

Work experience

Assistant Manager - Growth at Meesho, May 2024 - Present · 2 yrs 4 mos, Greater Bengaluru Area

Career transition at Career Break, Nov 2023 - Apr 2024 · 6 mos, Took a break to upskill and transition into new roles. Moved back to India 🇮🇳 and spent time with family.

Associate Product Manager (Fixt Product) at Assurant, Jan 2021 - Oct 2023 · 2 yrs 10 mos, Remote, • Launched a part tracking tool for our mobile application to automate parts logging and shipping reimbursement • Optimized customer communication by introducing automated text messaging and technician tracking features • Improved our operational efficiencies by 30% by crafting an escalation system for alerting on our platform • Managed the integration of our appointment tool with a client service program that had a weekly footfall of 10,000 • Leading initiatives to support the implementation of our products with global clients in APAC and Europe • Supported our engineering team in triaging bugs and QA testing

Associate Product Manager at Fixt: On-Site, On-Demand Device Solutions, Jan 2020 - Jan 2021 · 1 yr 1 mo, Baltimore, Maryland, United States, • Defined features to automate re-dispatch process resulting in reducing monthly Operations activities by 20% • Optimized our Technician Incentives Strategy by automating the process - resulting in 10% cost savings • Improved our mobile app by updating the onboarding process, simplifying payments summary, and improving the notifications experience for our users • Led the design and development of an internal messaging tool improving response to customer service by 20% • Founder and co-editor of our monthly product newsletter

Product Intern at Fixt: On-Site, On-Demand Device Solutions, Oct 2019 - Jan 2020 · 4 mos, Washington DC-Baltimore Area, • Led feature development for web app resulting in improved operational efficiency and service support capabilities • Optimized the UI of Fixt HQ (an internal tool) to increase information accessibility to account managers • Designed wireframe mock-ups for web and mobile UI. Adept at using design/wireframing software • Collaborated with marketing team to support ideation and execution of lead generation campaigns

Product Intern at Dynata, Jun 2019 - Aug 2019 · 3 mos, San Francisco, California, • Led product vision for the partner portal website; studied user journey and conducted 10+ user interviews • Constructed wireframes for web UI, defined the UX goals and specified the messaging for the partner portal website • Developed strategy for API product launch – segmented customers and identified 5 most profitable partners for test launch

Education

Master of Science - MS, Engineering/Industrial Management, The Johns Hopkins University

Bachelor of Engineering (BE), Mechanical Engineering, Chaitanya Bharathi institute of technology