RISHABH Tiwari profile photo 1 on Tal

RISHABH Tiwari

Delivery Manager

Bengaluru

12+ years of work experience

LotusFlare
Nov 20258 mosPresent

Pune, Maharashtra, India

Nagarro
Mar 20232 yrs 9 mosNov 2025

Bengaluru, Karnataka, India

Lowe's Companies, Inc.
Jun 20178 yrs 6 mosNov 2025

bangalore

IBM Global Process Services
Dec 201312 yrsNov 2025

Bengaluru Area, India

EXPERIENCE:- 1. Worked at WIPRO as an Junior Associate ( May 2013- Novermber 2013 ) 2. Currently working in IBM India Pvt Ltd ( December 2013- Till date ) Role Overview:- Installing, Configuring and Troubleshooting Lotus Notes 8.5.3 and 9.0.1(application, server and ID administration). Working on Symantec Endpoint Protection Issue Worked on Package Management Issues ( Linux ) Worked on Virtualization Issue ( Managing Virtual machines ) IBM Internal Application (WST ISAM ISSI ILC WWER AT&T ) Work on Office365 Outlook and Other web based issues Worked on Network Connectivity Issues (VPN , Firewall ). Worked On Mainframe , DRA(Directory and Resource Administrator ) Work with Incident Control Team to ensure timely response and resolution on High Priority Tickets Work on Remote Assistance or Remote Desktop to have the issue fixed. Skill Profile:- Platform : Windows 98/XP/7 Languages : Basic of C, Java, JavaScript Databases : MySQL Packages Known : MS Office(Excel, PowerPoint, Word,Outlook)
IBM Global Process Services
Dec 201312 yrsNov 2025

Installing, Configuring and Troubleshooting Lotus Notes 8.5.3 and 9.0.1(application, server and ID administration). Working on Symantec Endpoint Protection Issue Worked on Package Management Issues ( Linux ) Worked on Virtualization Issue ( Managing Virtual machines ) IBM Internal Application (WST ISAM ISSI ILC WWER AT&T ) Work on Office365 Outlook and Other web based issues Worked on Network Connectivity Issues (VPN , Firewall ). Worked On Mainframe , DRA(Directory and Resource Administrator ) Work with Incident Control Team to ensure timely response and resolution on High Priority Tickets Work on Remote Assistance or Remote Desktop to have the issue fixed.
IBM Global Process Services
Dec 201312 yrsNov 2025

Installing, Configuring and Troubleshooting Lotus Notes 8.5.3 and 9.0.1(application, server and ID administration). Working on Symantec Endpoint Protection Issue Worked on Package Management Issues ( Linux ) Worked on Virtualization Issue ( Managing Virtual machines ) IBM Internal Application (WST ISAM ISSI ILC WWER AT&T ) Work on Office365 Outlook and Other web based issues Worked on Network Connectivity Issues (VPN , Firewall ). Worked On Mainframe , DRA(Directory and Resource Administrator ) Work with Incident Control Team to ensure timely response and resolution on High Priority Tickets Work on Remote Assistance or Remote Desktop to have the issue fixed.

Education

kanpur institute of technology

B.Tech ( IT ), Information Technology

kanpur institute of technology

20084 yrs2012
kanpur institute of technology

Bachelor's degree, Information Technology

kanpur institute of technology

20084 yrs2012

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Headline

Delivery Manager

Location

Bengaluru

Work experience

Project Delivery Manager at LotusFlare, Nov 2025 - Present · 8 mos, Pune, Maharashtra, India

Project Manager at Nagarro, Mar 2023 - Nov 2025 · 2 yrs 9 mos, Bengaluru, Karnataka, India

Software Engineer at Lowe's Companies, Inc., Jun 2017 - Nov 2025 · 8 yrs 6 mos, bangalore

Analyst at IBM Global Process Services, Dec 2013 - Nov 2025 · 12 yrs, Bengaluru Area, India, EXPERIENCE:- 1. Worked at WIPRO as an Junior Associate ( May 2013- Novermber 2013 ) 2. Currently working in IBM India Pvt Ltd ( December 2013- Till date ) Role Overview:- Installing, Configuring and Troubleshooting Lotus Notes 8.5.3 and 9.0.1(application, server and ID administration). Working on Symantec Endpoint Protection Issue Worked on Package Management Issues ( Linux ) Worked on Virtualization Issue ( Managing Virtual machines ) IBM Internal Application (WST ISAM ISSI ILC WWER AT&T ) Work on Office365 Outlook and Other web based issues Worked on Network Connectivity Issues (VPN , Firewall ). Worked On Mainframe , DRA(Directory and Resource Administrator ) Work with Incident Control Team to ensure timely response and resolution on High Priority Tickets Work on Remote Assistance or Remote Desktop to have the issue fixed. Skill Profile:- Platform : Windows 98/XP/7 Languages : Basic of C, Java, JavaScript Databases : MySQL Packages Known : MS Office(Excel, PowerPoint, Word,Outlook)

Senior Associate at IBM Global Process Services, Dec 2013 - Nov 2025 · 12 yrs, Installing, Configuring and Troubleshooting Lotus Notes 8.5.3 and 9.0.1(application, server and ID administration). Working on Symantec Endpoint Protection Issue Worked on Package Management Issues ( Linux ) Worked on Virtualization Issue ( Managing Virtual machines ) IBM Internal Application (WST ISAM ISSI ILC WWER AT&T ) Work on Office365 Outlook and Other web based issues Worked on Network Connectivity Issues (VPN , Firewall ). Worked On Mainframe , DRA(Directory and Resource Administrator ) Work with Incident Control Team to ensure timely response and resolution on High Priority Tickets Work on Remote Assistance or Remote Desktop to have the issue fixed.

Senior Analyst at IBM Global Process Services, Dec 2013 - Nov 2025 · 12 yrs, Installing, Configuring and Troubleshooting Lotus Notes 8.5.3 and 9.0.1(application, server and ID administration). Working on Symantec Endpoint Protection Issue Worked on Package Management Issues ( Linux ) Worked on Virtualization Issue ( Managing Virtual machines ) IBM Internal Application (WST ISAM ISSI ILC WWER AT&T ) Work on Office365 Outlook and Other web based issues Worked on Network Connectivity Issues (VPN , Firewall ). Worked On Mainframe , DRA(Directory and Resource Administrator ) Work with Incident Control Team to ensure timely response and resolution on High Priority Tickets Work on Remote Assistance or Remote Desktop to have the issue fixed.

Education

B.Tech ( IT ), Information Technology, kanpur institute of technology

Bachelor's degree, Information Technology, kanpur institute of technology