Founder’s Office | Growth Strategy | Funnel Optimization | AI-Led Automation | CRM & Analytics (Zoho, GA4, Clarity) | Vendor Negotiation | Sales Scaling |

Bangalore Urban district, India

Bhopal, Madhya Pradesh, India

On-site

Dadra and Nagar Haveli, India







Data Science and Machine Learning
Scaler
Bachelor of Engineering - BE, Electrical and Electronics Engineering
MEDICAPS INSTITUTE OF TECHNO MANAGEMENT, INDORE
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Currently in the Founder’s Office at RaazMD, working across growth, operations, pricing, and execution — basically wherever the business is slightly on fire and needs structure fast. I like messy problems, ambiguous roles, and businesses that need someone to fix the funnel, tighten the workflow, build the dashboard, and ask the slightly annoying but useful questions. Over time, that’s pulled me into growth ops, automation, sales systems, customer journeys, and making chaos look suspiciously well managed. My toolkit includes growth operations, founder’s office execution, AI-led automation, CRM workflows, funnel optimization, dashboarding, lead management, unit economics, vendor negotiations, Zoho CRM, GA4, Clarity, SQL, Python, and advanced spreadsheets.
Greater Bengaluru Area
anthropic apis
claude code
elevenlabs
gemini
geminicli
hugging face
Founder's Office at RaazMD, Dec 2024 - Jul 2026 · 1 yr 8 mos, Bangalore Urban district, India, Growth Operations & Funnel Optimization - Acted as an extension of the founders across growth, operations, pricing, and execution for high-priority business initiatives. - Identified bottlenecks across customer acquisition, consultation, and follow-up workflows, then built systems to improve conversion and operational efficiency. - Led the redesign of the lead journey from a stamina score flow to a structured assessment model, helping create a more scalable and personalized customer experience. - Set up dashboards, tracking systems, and review mechanisms to give leadership better visibility into funnel performance and key business metrics. - Scaled daily sales from 0 to 50 within 30 days by tightening workflow design, follow-up systems, and lead management processes. - Redesigned the consultation and follow-up journey to improve lead qualification, retention, and conversion across high-volume booking flows. - Improved funnel performance by refining Zoho CRM workflows and analyzing user drop-offs through GA4, Facebook Pixel, and Microsoft Clarity. AI-Driven Automation & Cost Optimization - Built and deployed AI-led communication and qualification workflows to manage 500 daily bookings and improve customer readiness from 15% to 90%. - Reduced medicine procurement cost by 60%, from ₹1.23 to ₹0.50 per unit, by driving vendor negotiations and cost-optimization initiatives.
Analyst at Easy Wash, Dec 2021 - Dec 2022 · 1 yr 1 mo, Bhopal, Madhya Pradesh, India, • Developed and deployed an automated system for generating reports, cutting the time needed by half and allowing more focus on analysis and strategic decision-making. • Boosted new client acquisition by 15% within three months for Easy Wash by launching several remote marketing campaigns.
Business Development Associate at BYJU'S (Think & Learn Pvt. Ltd.), Mar 2019 - Aug 2019 · 6 mos, On-site, • Managed sales for UPSC and CAT products, including both B2B and B2C sales. • Drove and managed the entire sales process, from targeting and prospecting to closing deals. • Developed and maintained efficient reporting systems for tracking prospects from initial inquiry to closure. • Generated new business by leveraging existing relationships, conducting market analysis, and launching marketing campaigns. • Provided educational consulting to students interested in pursuing PU, graduation, and master's programs. • Trained fresh sales executives, supporting overall sales efforts. • Achieved double the sales targets set by the company. • Secured 95% retained revenue from total sales, reflecting strong customer retention strategies. • Achieved sales close to ₹50L, with an average daily revenue per sale (DRPS) of ₹23K. • Maintained a minimum of 9 hours of weekly call time. • Attended at least 6 meetings per week, covering both B2B and B2C sales.
Engineer Intern at Voltas Limited - A TATA Enterprise, Jun 2016 - Aug 2016 · 3 mos, Dadra and Nagar Haveli, India
Data Science and Machine Learning, Scaler
Bachelor of Engineering - BE, Electrical and Electronics Engineering, MEDICAPS INSTITUTE OF TECHNO MANAGEMENT, INDORE
github: https://github.com/rishabhdikhit