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Rishabh Jain

Flipkart Minutes | Ex-Porter.in | FORE’22 | SVC DU’20 | Category Management & E-commerce

Bengaluru

4+ years of work experience

FLIPKART MINUTES
Sep 20261 moPresent

Bangalore

Flipkart
Oct 20241 y 11 moSep 2026

Bengaluru

• Own sell-side P&L (~₹150 Cr GMV) for Dairy, Frozen & Ready-to-Eat at Flipkart Minutes, driving category strategy and growth • Delivered 6.5x YoY growth and +7.2% GM expansion through data-led assortment, pricing, and promotion strategies • Identified assortment gaps and onboarded 300+ SKUs, improving category depth and focusing on premium and indulgence segments within Dairy & Frozen • Built data-driven category plans using consumer behavior, traffic, and competitor insights • Improved conversion by 30 bps via digital shelf optimization (listing quality, merchandising, CRM) • Reduced out-of-stock instances by 6.9% for sales and events, improving availability through proactive supply planning • Led pricing and promotion strategy, monitoring price indices to balance competitiveness and profitability • Managed brand partnerships and cross-functional teams, driving visibility, execution, and growth initiatives
Porter
Apr 20247 mosOct 2024

On-site

1. Lead LCV Business for Tier-1 cities for Maharashtra, that contributes to 50Cr+ of monthly revenue. 2. Drive 44% Semi Annual Growth, with better Partner and Customer Experience. 3. Support Tickets reduced from TPO of 0.24 to 0.17, with various operational and product changes. 4. Shifted Partner acquisition dependency from Ground team to call centre and automation from 74% to 48%. 5. Aligned with Govt. reforms, lead strategic partnership with multiple EV Mobility vendors, moving 15% of the fleet on platform to EV fleet. 6. Organised and executed 2 RnR programs for Partner Retention and Utilisation and increased Retention by 4 percentage points and Utility by 3.8 PP. 7. Lead a team of 33 members (1 AM, 6 TLs, 26 executives), and won multiple Most Valuable team award quarter on quarter.
Porter
May 20221 yr 11 mosMar 2024

Mumbai, Maharashtra, India

1. Lead the LCV Business for Mumbai which contribute to INR 30+ Cr Monthly Revenue. 2. Achieved 29.7% YOY growth of orders in FY22-23 with better supply network. 3. Achieved 41.5% YOY growth of Daily Active Partner leading to increase in Fulfilment of demand by 8%. 4. Managed the life cycle for 10,000+ driver partners by designing various incentive and reward programs. 5. Boosted the engagement of driver partners on platform using various communication channels via Web-Engage and Mo-engage. 6. Responsible for Pricing decisions for better conversions and lower rejections rate via simulations techniques. 7. Cross-functional integration to develop new channel of Supply Acquisition (Vendor & Dealership Tie-ups, BTLs) 8. Motivating and managing a team of 17 people (3 direct TLs and 14 indirect executives) across different vertical. 9. Responsible for Supply Planning and designing the acquisition channel at an optimal cost. 10. Developed strategies against competition by regular monitoring their Service Quality Analysis and Demand Strength ratio.
Safexpress Private Limited
May 20212 mosJun 2021

New Delhi, Delhi, India

1. To analyze the logistics part of online B2B Marketplaces. 2. To understand the working of all available Logistics Aggregator and the logistics handling of E-Commerce 3. To locate the scope for Safexpress Pvt. Ltd. with B2B Marketplace businesses
NavKiran
Apr 20213 mosJun 2021

Mumbai, Maharashtra, India

I was an Operation Manager Intern at NavKiran inclined with their marketing team. Being the part of mentor connect project at Navkiran and my roles were: 1) To reduce the turnaround time for the entire process. 2) Automate the process using Project Management tool - Trello 3) Competitor's benchmarking 4) Managing YouTube uploads (YouTube Marketing) 4) Study and implement YouTube and IGTV analytics 5) Formulate promotional strategy 6) Updating the completed task of entire project regularly on Tracker and Scheduling next tasks.

Rishabh’s AI Stack

claude
claude

Education

PGDM, Management

FORE School of Management, New Delhi

20202 yrs2022
Sri Venkateswara College, Delhi University

Bachelor of Science - BS, Chemistry

Sri Venkateswara College, Delhi University

20173 yrs2020

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Headline

Flipkart Minutes | Ex-Porter.in | FORE’22 | SVC DU’20 | Category Management & E-commerce

About

Leading LCV Business for Tier 1 cities of Maharashtra at Porter, after scaling Mumbai with better customer and partner experience for last 2 Years. Leading a team of 27 talented people working on different tasks leading to a growth and experience improvement of the Category.

Location

Bengaluru

AI stack

claude

Work experience

Senior category manager at FLIPKART MINUTES, Sep 2026 - Present · 1 mo, Bangalore

Category Manager at Flipkart, Oct 2024 - Sep 2026 · 1 y 11 mo, Bengaluru, • Own sell-side P&L (~₹150 Cr GMV) for Dairy, Frozen & Ready-to-Eat at Flipkart Minutes, driving category strategy and growth • Delivered 6.5x YoY growth and +7.2% GM expansion through data-led assortment, pricing, and promotion strategies • Identified assortment gaps and onboarded 300+ SKUs, improving category depth and focusing on premium and indulgence segments within Dairy & Frozen • Built data-driven category plans using consumer behavior, traffic, and competitor insights • Improved conversion by 30 bps via digital shelf optimization (listing quality, merchandising, CRM) • Reduced out-of-stock instances by 6.9% for sales and events, improving availability through proactive supply planning • Led pricing and promotion strategy, monitoring price indices to balance competitiveness and profitability • Managed brand partnerships and cross-functional teams, driving visibility, execution, and growth initiatives

Senior Manager at Porter, Apr 2024 - Oct 2024 · 7 mos, On-site, 1. Lead LCV Business for Tier-1 cities for Maharashtra, that contributes to 50Cr+ of monthly revenue. 2. Drive 44% Semi Annual Growth, with better Partner and Customer Experience. 3. Support Tickets reduced from TPO of 0.24 to 0.17, with various operational and product changes. 4. Shifted Partner acquisition dependency from Ground team to call centre and automation from 74% to 48%. 5. Aligned with Govt. reforms, lead strategic partnership with multiple EV Mobility vendors, moving 15% of the fleet on platform to EV fleet. 6. Organised and executed 2 RnR programs for Partner Retention and Utilisation and increased Retention by 4 percentage points and Utility by 3.8 PP. 7. Lead a team of 33 members (1 AM, 6 TLs, 26 executives), and won multiple Most Valuable team award quarter on quarter.

Manager City Category Operations at Porter, May 2022 - Mar 2024 · 1 yr 11 mos, Mumbai, Maharashtra, India, 1. Lead the LCV Business for Mumbai which contribute to INR 30+ Cr Monthly Revenue. 2. Achieved 29.7% YOY growth of orders in FY22-23 with better supply network. 3. Achieved 41.5% YOY growth of Daily Active Partner leading to increase in Fulfilment of demand by 8%. 4. Managed the life cycle for 10,000+ driver partners by designing various incentive and reward programs. 5. Boosted the engagement of driver partners on platform using various communication channels via Web-Engage and Mo-engage. 6. Responsible for Pricing decisions for better conversions and lower rejections rate via simulations techniques. 7. Cross-functional integration to develop new channel of Supply Acquisition (Vendor & Dealership Tie-ups, BTLs) 8. Motivating and managing a team of 17 people (3 direct TLs and 14 indirect executives) across different vertical. 9. Responsible for Supply Planning and designing the acquisition channel at an optimal cost. 10. Developed strategies against competition by regular monitoring their Service Quality Analysis and Demand Strength ratio.

Summer Intern at Safexpress Private Limited, May 2021 - Jun 2021 · 2 mos, New Delhi, Delhi, India, 1. To analyze the logistics part of online B2B Marketplaces. 2. To understand the working of all available Logistics Aggregator and the logistics handling of E-Commerce 3. To locate the scope for Safexpress Pvt. Ltd. with B2B Marketplace businesses

Operation Manager Intern at NavKiran, Apr 2021 - Jun 2021 · 3 mos, Mumbai, Maharashtra, India, I was an Operation Manager Intern at NavKiran inclined with their marketing team. Being the part of mentor connect project at Navkiran and my roles were: 1) To reduce the turnaround time for the entire process. 2) Automate the process using Project Management tool - Trello 3) Competitor's benchmarking 4) Managing YouTube uploads (YouTube Marketing) 4) Study and implement YouTube and IGTV analytics 5) Formulate promotional strategy 6) Updating the completed task of entire project regularly on Tracker and Scheduling next tasks.

Education

PGDM, Management, FORE School of Management, New Delhi

Bachelor of Science - BS, Chemistry, Sri Venkateswara College, Delhi University