Rishabh Gupta profile photo 1 on Tal

Rishabh Gupta

Senior Data Analyst | Finance, Product, Marketing & Supply Chain Analytics | SQL, Python, BI | Marketplace & FinTech

Bengaluru

4+ years of work experience

Stealth Startup
Apr 20266 mosPresent

Rapido
Sep 20241 yr 8 mosApr 2026

Bangalore Urban, Karnataka, India

Tech Mahindra
Nov 202311 mosSep 2024

Bengaluru, Karnataka, India

Mobile Premier League (MPL)
Sep 20221 yr 1 moSep 2023

Bengaluru, Karnataka, India

Ola Electric
Mar 20227 mosSep 2022

Bengaluru, Karnataka, India

1. Developed RNN-based multi-class classification models to categorize customer complaints into distinct categories (e.g., delivery issues, product defects, and service delays) with high accuracy. 2. Applied Generative AI techniques to create automated complaint resolution templates tailored to different complaint classes, reducing response time by 30%. 3. Utilized text mining on customer feedback to extract actionable insights, enabling proactive product improvements. 4. Integrated RNN models with customer support systems to ensure real-time complaint classification and route high-priority cases to the appropriate teams. 5. Collaborated with engineering and product teams to incorporate AI-driven feedback loops, improving product features based on recurring complaint patterns.

Rishabh’s AI Stack

anthropic apis
anthropic apis
claude code
claude code
cursor
cursor
gemini
gemini

Education

BML Munjal University

Master of Business Administration (MBA), Business Analytics

BML Munjal University

20162 yrs2018
Dr. A.P.J. Abdul Kalam Technical University

Bachelor of Technology (B.Tech.), Mechanical Engineering

Dr. A.P.J. Abdul Kalam Technical University

20104 yrs2014

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Headline

Senior Data Analyst | Finance, Product, Marketing & Supply Chain Analytics | SQL, Python, BI | Marketplace & FinTech

About

I am a Senior Data Analyst at Rapido with 6.5+ years of experience driving data-driven decision-making across Finance, Product, Marketing, Supply Chain, Strategy, and Operations in high-growth consumer tech and marketplace environments. Currently, I lead end-to-end analytics for Finance and the Founder’s Office, working closely with leadership, auditors, and cross-functional teams on financial MIS, audits, due diligence, metric standardization, and data quality frameworks. My work has helped improve reporting accuracy, prevent revenue leakage, and enable confident business decisions at scale. I specialize in advanced analytics, business intelligence, and data storytelling, translating complex datasets into actionable insights. My experience spans marketing attribution and growth analytics, demand–supply and supply chain modeling, fraud detection, cohort analysis, and performance monitoring across ride-hailing, banking, gaming, and Web3 domains. I bring strong hands-on expertise in SQL, Python, and Data Visualization, with deep experience across modern analytics platforms and BI tools. I enjoy operating at the intersection of business problems, data, and leadership communication, enabling faster and smarter decisions. Beyond my core role, I actively contribute to the analytics ecosystem as a conference speaker, guest lecturer, and jury member at leading industry and academic institutions. I’m passionate about building scalable analytics foundations, mentoring teams, and fostering a strong data-driven culture. Core strengths: • Finance & Product Analytics • Marketing & Growth Analytics • Supply Chain & Marketplace Analytics • Business Intelligence & Metric Design • Data Quality, Audits & Governance • Fraud Detection & Revenue Protection

Location

Bengaluru

AI stack

anthropic apis

claude code

cursor

gemini

Work experience

Product Analytics at Stealth Startup, Apr 2026 - Present · 6 mos

Senior Analytics Professional at Rapido, Sep 2024 - Apr 2026 · 1 yr 8 mos, Bangalore Urban, Karnataka, India

Senior Data Analyst at Tech Mahindra, Nov 2023 - Sep 2024 · 11 mos, Bengaluru, Karnataka, India

Senior Data Analyst at Mobile Premier League (MPL), Sep 2022 - Sep 2023 · 1 yr 1 mo, Bengaluru, Karnataka, India

Assistant Manager Product Analytics at Ola Electric, Mar 2022 - Sep 2022 · 7 mos, Bengaluru, Karnataka, India, 1. Developed RNN-based multi-class classification models to categorize customer complaints into distinct categories (e.g., delivery issues, product defects, and service delays) with high accuracy. 2. Applied Generative AI techniques to create automated complaint resolution templates tailored to different complaint classes, reducing response time by 30%. 3. Utilized text mining on customer feedback to extract actionable insights, enabling proactive product improvements. 4. Integrated RNN models with customer support systems to ensure real-time complaint classification and route high-priority cases to the appropriate teams. 5. Collaborated with engineering and product teams to incorporate AI-driven feedback loops, improving product features based on recurring complaint patterns.

Education

Master of Business Administration (MBA), Business Analytics, BML Munjal University

Bachelor of Technology (B.Tech.), Mechanical Engineering, Dr. A.P.J. Abdul Kalam Technical University

Rishabh Gupta - Product Analytics in Bengaluru | Tal