Headline

Product Consultant @ Deloitte | IIM Jammu | Platform Products | Workflow Automation & Product Analytics

About

I’m Rishabh Dharkar, a product professional working at the intersection of enterprise SaaS platforms, workflow systems, and data-driven product decisions. Over the past 4 years, I’ve worked on enterprise software platforms used by 4,000+ global users. My focus is simple: understand how complex systems are used in the real world and turn those insights into product improvements that drive measurable outcomes. At Deloitte, I work on SAP Field Service Management, where I analyze user workflows, identify friction points, and prioritize high-impact roadmap initiatives. Through analytics-driven product decisions, I’ve helped increase feature adoption by 25%, improve engagement by 26%, and reduce recurring user issues by 30%. I’ve also contributed to delivering 25+ product features and workflow optimizations that generated $500K+ in operational savings. Previously at Infosys, I worked on enterprise platforms across multiple markets, focusing on onboarding optimization, workflow efficiency, and platform reliability improvements up to 99.8% uptime. With an MBA from IIM Jammu and a background in Computer Engineering, I enjoy operating at the intersection of technology, user behavior, and product strategy. What I bring to the table: 1. Enterprise SaaS Product Thinking: Experience working on large-scale workflow platforms used by thousands of enterprise users 2. Product Analytics & Data-Driven Decisions: Turning user behavior and operational data into product improvements that drive adoption and engagement 3. Product Execution & Cross-Functional Collaboration: Working closely with engineering, operations, and customer teams to deliver scalable product enhancements I’m currently looking to grow my career in Product Management within established B2B SaaS product companies in Bangalore. If you’re building enterprise SaaS products or scaling complex platforms, feel free to reach out via DM or email me at rishabh.dharkar1@gmail.com.

Location

Bengaluru

AI stack

antigravity

opencode

Work experience

Product Consultant at Deloitte, May 2024 - Present · 2 yrs 4 mos, Bengaluru, Karnataka, India, • Recognized in Deloitte’s Quality Cracker / A-Star recognition program for driving reliable enterprise workflow operations and cross-functional collaboration • Analyze enterprise workflow platforms to identify product friction points and prioritize UX improvements that enhance platform usability. • Synthesize customer feedback and operational insights to support product roadmap prioritization and workflow optimization initiatives. • Build product analytics dashboards to track feature adoption and user engagement across enterprise users. • Lead cross-functional discussions with engineering, operations, and customer teams to identify workflow gaps and prioritize platform enhancements. • Manage and prioritize product backlog using value–effort analysis to support feature delivery and platform improvements. • Collaborate with engineering teams to define integrations and translate operational pain points into structured user stories and product requirements.

Associate Consultant at Infosys, Jun 2022 - May 2024 · 2 yrs, Pune District, Maharashtra, India, • Analyzed user behavior and onboarding journeys to identify adoption gaps and prioritize UX improvements across enterprise platforms. • Led workflow optimization initiatives across multiple enterprise modules to improve operational efficiency. • Evaluated platform releases and system capabilities to identify enterprise impact and support product prioritization decisions. • Identified automation opportunities within workflows through operational data analysis to reduce manual effort. • Facilitated agile sprint planning and delivery rituals across distributed teams to support product delivery and coordination.

Market Research Intern at Quikr, May 2021 - Jun 2021 · 2 mos

Sales And Marketing Intern at Sureti IMF Pvt. Ltd., Apr 2021 - May 2021 · 2 mos

SEO Intern at Xpert - Learn from the best for FREE, Sep 2020 - Oct 2020 · 2 mos

Marketing Strategy Intern at Xpert - Learn from the best for FREE, Aug 2020 - Oct 2020 · 3 mos

Education

Master of Business Administration - MBA, Marketing, Operations and Analytics, Indian Institute of Management Jammu

Bachelor's degree, Computer Engineering, Savitribai Phule Pune University