Headline

Technical Product Manager (CSPO®) | Scrum Master (CSM®) | AI/ML | Web3

About

Achievement-driven professional with qualitative experience of over 8 years with rich knowledge in the Healthcare (NHS) and Digital Technology (Blockchain) domains. Previously, worked on Public blockchain, NFTs, javascript, .NET Core, C#, WPF, MVVM Cross, etc as a Software Developer. Technology Evangelist of Agile/Scrum principles and methodology with experience in driving adoption & enforcement of Scrum rules and fostering self-management; Worked on Scaled Agile, Kanban, and Scrum models. Keen analyst with excellence in gathering and understanding the requirements of clients & other multiple stakeholders (at strategic and tactical levels), followed by a translation into functional specifications and provisioning of suitable solutions. Skills in implementing Scrum methodology to add value to the consultants’ deliverables; working with consultants in identifying process improvements in deliverables; developing methods to achieve delivery of the desired result Experienced working with APAC, EMEA, and US product markets. In-depth experience in different agile methodologies including Scrum, Kanban, Scaled Agile, TDD (Test-Driven Design), BDD (Behavior Driven Design), and DDD (Domain-Driven Design)

Location

Gurugram

AI stack

codex

opencode

Work experience

Technical Product Manager at GlobalLogic, Jun 2024 - Jun 2026 · 2 yrs 1 mo, Gurugram, Haryana, India, Led the development of an AI/ML solution at T-Mobile focused on anomaly detection and overpayment prediction to enhance operational efficiency and reduce financial risk. Our approach involved: Anomaly Detection: Built and deployed machine learning models to detect unusual patterns in transactional and usage data. By identifying outliers and anomalies early, the system alerts teams to potential fraud, operational issues, or process gaps that need attention. Overpayment Prediction: Designed predictive models to identify and flag potential overpayment scenarios, allowing us to proactively prevent and resolve discrepancies. The model improved T-Mobile’s revenue assurance processes by reducing manual intervention and enabling a more proactive approach. Through this project, we leveraged machine learning algorithms, data preprocessing techniques, and model evaluation frameworks to achieve scalable, real-time insights. This implementation contributed to streamlined workflows, enhanced decision-making, and improved customer satisfaction by ensuring billing accuracy.

Product Analyst at Sopra Steria, Jul 2022 - May 2024 · 1 yr 11 mos, Noida, Uttar Pradesh, India, Product: Mcdonald's back office application - MyStore The MyStore product is a back office application used by Store Managers to manage staffing, inventory, cash, projections, payroll and reporting that integrates with the store operations and Head Office used in varios estates across most of Europe. International deployment into 57 countries. Responsibilities: ✔Coordinate in weekly market meetings to understand the user needs and problems. ✔Liaison with technical, functional and business development team. ✔Manage/Attended Sprint Cycles\​Stand ups\​Story boards\​Retrospective. ✔Do Root cause analysis for the issues discovered. ✔Prepare Requirements Traceability Matrix (RTM), Use cases (documents & models), User Stories, Activity diagram, Data flow diagram, Entity relationship Diagram. ✔Wireframes & prototypes - Research, Idea Generation, Wireframing. ✔Constantly devise methods and strategies to improve monitoring, discover issues, and deliver better value to the customer and look for the processes that could be automated and hence optimised. Project:- Non-NHS Vision Anywhere provides Healthcare Professionals with secure access to their patient appointments and medical records, wherever and whenever they are required. It provides both online and offline access, allowing users to view and update patient records and appointments either at or away from the practice, with or without an internet connection Goal: Developed cross-platform Application using MVVM Cross Architecture and Agile. Contribution: Employed innovation, management, and communication skills with the client skills during sessions of Sprint planning, Sprint Review, etc meetings. Helped the project to evolve to new technologies and find new tools to seamlessly with the processes. Skills and Tools Used: C#, .Net Core & .Net Framework, WPF, Xamarin (Android &iOS), SQLite, REST API, MVVM Cross, JIRA, Sourcetree, Confluence, Fiddler, Figma, SoapUI, Integration testing, Manual testing, Git.

Senior Software Engineer at Sopra Steria, Jan 2021 - Jun 2022 · 1 yr 6 mos, Noida, Uttar Pradesh, India, Project:- Vision Anywhere (Cegedim RX) Vision Anywhere provides Healthcare Professionals with secure access to their patient appointments and medical records, wherever and whenever they are required. It provides both online and offline access, allowing users to view and update patient records and appointments either at or away from the practice, with or without an internet connection Goal: Developed cross-platform Application using MVVM Cross Architecture and Agile. Contribution: Employed innovation, management and communication skills with the client skills during sessions of Sprint planning, Sprint Review, etc meetings. Helped the project to evolve to new technologies and find new tools to seamlessly with the processes. Skills and Tools Used: C#, .Net Core & .Net Framework, WPF, Xamarin (Android &iOS), SQLite, REST API, MVVM Cross, JIRA,Sourcetree, Confluence, Fiddler, Figma, SoapUI,Integration testing, Manual testing, Git

Software Engineer at Sopra Steria, Mar 2019 - Dec 2020 · 1 yr 10 mos, Noida, Uttar Pradesh, India, Project:- Vision Anywhere (Cegedim RX) Vision Anywhere provides Healthcare Professionals with secure access to their patient appointments and medical records, wherever and whenever they are required. It provides both online and offline access, allowing users to view and update patient records and appointments either at or away from the practice, with or without an internet connection Goal: Developed cross-platform Application using MVVM Cross Architecture and Agile. Contribution: Employed innovation, management and communication skills with the client skills during sessions of Sprint planning, Sprint Review, etc meetings. Helped the project to evolve to new technologies and find new tools to seamlessly with the processes. Skills and Tools Used: C#, .Net Core & .Net Framework, WPF, Xamarin (Android &iOS), SQLite, REST API, MVVM Cross, JIRA,Sourcetree, Confluence, Fiddler, Figma, SoapUI,Integration testing, Manual testing, Git

Consultant at Blockcluster, Feb 2018 - Oct 2018 · 9 mos, New Delhi Area, India, Consulting on the application of blockchain. Skills and Tools Used: Marketing, blockchain, and cryptocurrency

Android Developer at National Hydro-electric Power Corporation, Jul 2017 - Aug 2017 · 2 mos, It involved making of the NHPC's PPF, Holidays, Android application from scratch. Skills and Tools Used: Xml, JAVA, Android Studio

IT Intern at NewGen Business Solutions, Inc., Jun 2017 - Jun 2017 · 1 mo, Student Management System development. Skills and Tools Used: JAVA, Eclipse

Education

Master of Business Administration - MBA, Digital Transformation, Birla Institute of Technology and Science, Pilani

Bachelor of Technology, Information Technology, Maharaja Surajmal Institute Of Technology