Operations Associate | Customer Success | Marketing & Sales Analytics | Excel | CRM | Open to Remote Opportunities

Punjab, India

Punjab, India

Punjab, India

Punjab, India
Naihati, West Bengal, India

Bachelor of Business Administration - BBA, Business Administration, Management
Lovely Professional University

Digital Marketing Certification Course, Digital Marketing
Internshala Trainings
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Final-year BBA student at Lovely Professional University with strong interest in operations, customer success, and data-driven business processes. Skilled in Excel reporting, process coordination, customer interaction, and basic marketing analytics. I enjoy analyzing operational data and improving workflows to enhance customer experience and business efficiency. Currently seeking remote opportunities in operations, customer support, marketing operations, or sales analytics, where I can contribute analytical thinking and structured problem solving. Available for immediate joining.
Kolkata
Business Data Analysis & Dashboard Project at College Academic Project, Mar 2026 - Present · 3 mos, Punjab, India, Analyzed business datasets to identify sales trends, regional performance, and return patterns. • Built interactive dashboards using Tableau to visualize business insights. • Created calculated fields and filters to perform deeper data analysis. • Presented findings through dashboards that helped interpret operational performance trends. • Demonstrated practical application of data visualization and business analytics.
Digital India Scheme Campaign at College Academic Project, Mar 2025 - Mar 2025 · 1 mo, Punjab, India, Executed an online awareness and marketing campaign supporting the Digital India initiative. • Developed social media content strategy including posts, messaging, and engagement planning. • Used digital marketing tools and paid promotions to increase campaign reach. • Monitored engagement analytics and adjusted campaign strategy to improve performance. • Successfully increased audience engagement and generated measurable campaign results.
Event Management Specialist at Lovely Professional University, Aug 2024 - Dec 2024 · 5 mos, Punjab, India, Organized and had been a part of managing many core events in my university. Successfully Handled a lot of important events. Worked with team in receiving and welcoming important guests in the university.
Brand Awareness Campaign at Freelance College Project, Oct 2024 - Oct 2024 · 1 mo, Punjab, India, Designed promotional creatives and product advertisements using Canva aligned with brand guidelines. • Managed social media engagement across LinkedIn and Instagram to build brand visibility. • Collected audience feedback and monitored engagement metrics to evaluate campaign performance. • Coordinated with team members to plan campaign posts and resolve operational challenges. • Strengthened brand presence by executing a structured digital awareness strategy.
NGO Community Development Project at Naihati Barakali Puja Samity Trust, Jun 2024 - Jun 2024 · 1 mo, Naihati, West Bengal, India, Designed informational flyers and campaign posts using Canva to support elderly care and rehabilitation initiatives. • Assisted in promoting essential distribution programs through social media outreach. • Tracked distribution and outreach impact using simple data tracking and visualization techniques. • Helped improve campaign reach by analyzing engagement patterns and adjusting messaging strategies. • Developed communication and community management skills while supporting social initiatives.
Bachelor of Business Administration - BBA, Business Administration, Management, Lovely Professional University
Digital Marketing Certification Course, Digital Marketing, Internshala Trainings