Ridhina Chanda profile photo 1 on Tal

Ridhina Chanda

Quality Analyst || Senior QA Executive @ DAU Department || Ex-IPACer

Kolkata

6+ years of work experience

Citizens Alliance
Apr 20233 yrs 3 mosPresent

Kolkata

Verified and processed citizen grievances received through the West Bengal Government Grievance Cell portal and forwarded valid cases to the concerned government departments for resolution. Coordinated with departments to ensure proper complaint handling and citizen support. Skilled in grievance handling, case verification, inter-departmental coordination, data management, and ensuring efficient citizen support services through a structured and transparent process.
FastInfo
May 20211 yr 3 mosJul 2022

Kolkata

I-PAC (Indian Political Action Committee)
Jul 20191 yr 9 mosMar 2021

Kolkata

Education

arts

South Calcutta Girls' College

20152 yrs2017

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Headline

Quality Analyst || Senior QA Executive @ DAU Department || Ex-IPACer

About

recently i am working in Indian Political Action Committee (i-pac) its under taken by government

Location

Kolkata

Work experience

Quality Analyst at Citizens Alliance, Apr 2023 - Present · 3 yrs 3 mos, Kolkata, Verified and processed citizen grievances received through the West Bengal Government Grievance Cell portal and forwarded valid cases to the concerned government departments for resolution. Coordinated with departments to ensure proper complaint handling and citizen support. Skilled in grievance handling, case verification, inter-departmental coordination, data management, and ensuring efficient citizen support services through a structured and transparent process.

Operation executive at FastInfo, May 2021 - Jul 2022 · 1 yr 3 mos, Kolkata

Junior Executive at I-PAC (Indian Political Action Committee), Jul 2019 - Mar 2021 · 1 yr 9 mos, Kolkata

Education

arts, South Calcutta Girls' College

Ridhina Chanda - Quality Analyst in Kolkata | Tal