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Ridhi Arora

Business Transformation & GCC Transition | Target Operating Model (TOM) & Data Governance | Process Re-engineering | Risk, Controls & Remediation | Lean Six Sigma | Alteryx & Power BI Automation | Novartis | MBA

India

6+ years of work experience

Novartis
Mar 20251 yr 7 mosPresent

Novartis
Mar 20232 yrs 1 moMar 2025

Novartis
Apr 20212 yrsMar 2023

Novartis
May 202010 moMar 2021

Hybrid

Ministry of Housing and Urban Affairs
Aug 20196 mosJan 2020

Delhi

Working as Project Management Intern for Swach Bharat Mission in Delhi.
University of California, Berkeley
Aug 20195 mosDec 2019

Delhi

Working on developing Fin-Tech to improve financial inclusion for rural people in Meghalaya by improving banking activities, credit scoring and also improving access to microfinancing
Indospirit Group
May 20192 mosJun 2019

New Delhi Area, India

Academistic
Aug 20161 moAug 2016

Build and led a team of 200+ members across India Responsible for team members' performance, activities and development to next level

Ridhi’s AI Stack

openai
openai
ChatGPT
ChatGPT
Microsoft Copilot
Microsoft Copilot
Zapier
Zapier

Education

Rennes School of Business

Master of Business Administration - MBA, Finance

Rennes School of Business

20192019

MBA - Master of Business Administration, Finance

FORE School of Management, New Delhi

20182 yrs2020

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Headline

Business Transformation & GCC Transition | Target Operating Model (TOM) & Data Governance | Process Re-engineering | Risk, Controls & Remediation | Lean Six Sigma | Alteryx & Power BI Automation | Novartis | MBA

About

Executive Business Transformation and Enterprise Data Governance Lead with 6.5+ years of cross-border experience architecting high-impact digital roadmaps, driving systemic process re-engineering, and orchestrating complex GBS/GCC transitions for global enterprise hubs. Expert at navigating the intersection of strategic change management, risk control, and high-velocity data automation—bridging the gap between multi-disciplinary technical engineering pods and C-suite/SteerCo sign-off expectations. Proven track record managing the governance of multi-million-dollar global portfolios, building scalable operating models, and deploying intelligent transformation architectures (Alteryx ETL, Power BI DAX, Power Automate, and GenAI workflows). Certified Lean Six Sigma practitioner recognized for decoupling operational complexity from delivery pipelines, consistently compressing data turnarounds by up to 90%, optimizing departmental productivity by >40%, and securing 100% on-time audit and compliance closure across international affiliates. CORE COMPETENCIES Strategic Change & Transition: Target Operating Model (TOM) Design | GBS & GCC Process Migrations | Enterprise Governance | Stakeholder Alignment | Digital PMO Architecture Risk, Controls & Compliance: Data Governance & Traceability | Audit Remediation | Risk & Controls Frameworks (RCF) | Quality Control Frameworks | Regulatory Compliance Readiness Process & Operational Excellence: Deep-Dive Process Diagnostics | Turnaround Strategy | Lean Six Sigma | Value Stream Mapping | ROI Modeling | SLA Tracker Deployment Data Automation & Analytics Stack: Advanced Alteryx ETL Pipeline Engineering | Power BI Executive Dashboards | Basic SQL Data Profiling | Enterprise Automation (Power Automate, Microsoft Copilot)

Location

India

AI stack

openai

ChatGPT

Microsoft Copilot

Zapier

Work experience

Manager - Innovation, Tech & Data Science | ERC at Novartis, Mar 2025 - Present · 1 yr 7 mos

Associate Manager at Novartis, Mar 2023 - Mar 2025 · 2 yrs 1 mo

Specialist - Transparency Services at Novartis, Apr 2021 - Mar 2023 · 2 yrs

Senior Analyst at Novartis, May 2020 - Mar 2021 · 10 mo, Hybrid

Project Management Intern at Ministry of Housing and Urban Affairs, Aug 2019 - Jan 2020 · 6 mos, Delhi, Working as Project Management Intern for Swach Bharat Mission in Delhi.

Research Intern for Financial Inclusion in Meghalaya at University of California, Berkeley, Aug 2019 - Dec 2019 · 5 mos, Delhi, Working on developing Fin-Tech to improve financial inclusion for rural people in Meghalaya by improving banking activities, credit scoring and also improving access to microfinancing

Finance Intern at Indospirit Group, May 2019 - Jun 2019 · 2 mos, New Delhi Area, India

Team Leader at Academistic, Aug 2016 - Aug 2016 · 1 mo, Build and led a team of 200+ members across India Responsible for team members' performance, activities and development to next level

Education

Master of Business Administration - MBA, Finance, Rennes School of Business

MBA - Master of Business Administration, Finance, FORE School of Management, New Delhi