Headline

Product @ Salesforce

Location

Bengaluru

AI stack

claude code

gemini

OpenAI Playground

Work experience

Senior Product Manager at Salesforce, Apr 2026 - Present · 7 mos, Bengaluru, Karnataka, India, PM: Omni-Channel Platform

Senior Product Manager at Salesforce, Aug 2024 - Mar 2026 · 1 yr 8 mos, Bengaluru, Karnataka, India, PM: Service Cloud Conversation & BYO Platform

Senior Product Manager at Myntra, Oct 2021 - Aug 2024 · 2 yrs 11 mos, Bengaluru, Karnataka, India, Data Products and Platform PM at Myntra - India's largest Fashion E-Commerce Retailer and a subsidiary of Flipkart group.

Product Manager at Stashfin, Jun 2021 - Sep 2021 · 4 mos, New Delhi, Delhi, India, Growth PM leading digital lending product offerings for New-to-Credit segments

Associate Managing Consultant at Mastercard Data & Services, Jul 2019 - Jun 2021 · 2 yrs, Gurugram, Haryana, India, Consultant in the Mastercard Advisors Global CoE team, with Strategy and Advanced Analytics experience across diverse projects/portfolios in Payments domain. Specialities included: Card Value Proposition Design for Financial Institutions and Merchants Destination Insights/Tourism Open Banking Product Value Proposition Destination Insights/Corridor strategies and COVID outlook reports for Government Entities

Project Manager (Consulting) at EXL, Jul 2017 - May 2019 · 1 yr 11 mos, Noida Area, India, Offshore delivery lead with work highlights below: > Digital Acquisition Quality Assessment : Assessed online acquisition quality & benchmarked it against bank's offline channel. Identified the reasons for high attrition in Online acquired customers compared to offline ones > Market Cannibalization : Investigated the reason for decline in Online transactions in case of new customers. Established the decline in Online Bill Payments along with increase in P2P payments > Promo Effectiveness: Quantified the financial benefits accrued by the bank in response to certain Promos. Evaluated the impact of Promos like : Discounted Rates & Cash Bonuses on the long term and short term Household Value, in terms of revenue, balance build, attrition & core-cross-sell. Analysis spanned across lines of business, and included products like: Cash deposits, Business & Relationship Savings > Campaign Sizing: Developed SAS based tools to readily size the Household & Consumer level population for various campaigns like Direct Marketing & Telemarketing > Portfolio Monitoring: E2E automation of Monthly Household reporting process across Lines of Business like: Consumer, Small Business, Business Banking, Express Banking & Private Banking >Enterprise Data Office: Involved maintenance and enhancements of the dashboards below: 1.) IT Project Management dashboards for viewing project funding, staffing & life cycle status 2.) Wholesale Retail Risk & Profitability dashboards for commercial products & relationships 3.) Enterprise Data Management dashboards to track metadata profiles, data governance/ quality Worked for the Decision Sciences Group of a US Banking client to support their marketing and distribution needs.

Assistant Project Manager ( Consulting ) at EXL, Jul 2015 - Jun 2017 · 2 yrs, Noida, Uttar Pradesh, India

Education

Master of Business Administration - MBA, Indian Institute of Management, Calcutta

Bachelor of Technology (B.Tech.), Electronics & Communication Engineering, Madan Mohan Malaviya University of Technology