Headline

MBA | Finance, HR & Operations Professional | Investment Banking & Operations Certified (Imarticus) | KYC & AML Analysis | Strategic Planning| Immediate joiner |

About

🔹 Hi, I’m Richa Prasad, a highly accomplished MBA graduate with a diverse background bridging Finance, Human Resources, and Customer facing operations. 🔹 I specialize in financial analysis, budgeting, and forecasting, with a proven ability to interpret complex data to drive strategic planning and sound business decisions. 🔹 My experience spans beyond finance into managing recruitment, employee relations, and training initiatives that directly enhance organizational efficiency and performance. 🔹 I have undertaken the Investment Banking and Operations Program from Imarticus with a specialization in KYC and AML Analysis, distinctively sharpening my technical and compliance expertise. 🔹 A natural leader with excellent communication and problem-solving skills, I am adept at customer support and seeking a challenging role where my expertise can drive tangible impact and growth.

Location

Bengaluru

Work experience

Insurance Executive at Genius Consultants Limited, Feb 2022 - Sep 2023 · 1 yr 8 mos, Kolkata, West Bengal, India

Insurance Executive at Genius HRTech Limited, Feb 2022 - Sep 2023 · 1 yr 8 mos, Handled the addition, deletion, renewal, and audit of health insurance policies, documentation & claim support, maintaining 80-90% success rate in claim settlement. Managed a portfolio of 500+ clients across 14 branches, ensuring high engagement and satisfaction through proactive issue resolution—demonstrating the ability to maintain strong candidate pipelines and relationships. Handled confidential Personal Information (PI) and maintained detailed client records with strict compliance. Ensured accurate documentation and data hygiene. Acted as a central liaison between clients, internal teams, and external partners to ensure smooth service delivery. Analyzed client financial needs to recommend suitable plans and negotiated with providers for competitive terms on different existing as well as new policies.

Operation executive at mPokket, Feb 2021 - Jan 2022 · 1 yr, Kolkata, West Bengal, India

Human Resources Executive Recruitment at MayBright Ventures Private Limited (MPokket), Feb 2021 - Jan 2022 · 1 yr, Managed the full recruitment lifecycle for Contract, Contract-to-Hire (C2H), and Full-Time non-IT as well as IT roles, collaborating with hiring managers to understand technical requirements and project timelines. Proactively sourced candidates using job portals, LinkedIn, and talent pipelines; conducted initial HR and technical screenings to ensure high-quality talent delivery for fast-paced recruitment cycles. Coordinated client interviews, gathered feedback, and managed offer discussions, including pay rates and contract terms, ensuring a smooth candidate experience from sourcing to onboarding. Oversaw daily recruitment operations and maintained accurate candidate data and hiring metrics in the ATS; analyzed performance data to identify areas for improvement and streamline the selection process.

Customer Relationship Management Specialist at KocharTech, Sep 2020 - Jan 2021 · 5 mos, Kolkata, West Bengal, India

Education

Bachelor of Business Administration - BBA, Business Administration and Management, General, Dr. B.C. Roy Engineering College

Master of Business Administration, Finance, General, Dr. B.C. Roy Engineering College