---
title: "Richa Bajpai - AI Product Manager in Bengaluru | Tal"
description: "Meet Richa Bajpai, AI Product Manager | Applied AI & Automation | Driving Business Growth Through Customer-Centric Product Management | Content Creator based in Bengaluru. AI stack includes claude code, cursor, and github copilot."
image: "https://tal.club/meet/richa-bajpai-1/share-image"
---

# Richa Bajpai on Tal

## Headline

AI Product Manager \| Applied AI & Automation \| Driving Business Growth Through Customer\-Centric Product Management \| Content Creator

## About

AI product owner operating between business and technology: taking ambiguous business problems, identifying where AI and automation create value, defining requirements and workflows, building with engineering, and driving solutions through validation and adoption\.

## Location

Bengaluru

## AI stack

claude code

cursor

github copilot

notion

ChatGPT Images

Figma Make

## Work experience

AI Product Manager at Ascendion, May 2025 \- Present · 1 yr 5 mos, Bengaluru

Founder and Content Creator at tiddly\_gourmet, Jun 2020 \- Present · 6 yrs 4 mos, Bengaluru, • Founded and manage tiddly\_gourmets, a food & lifestyle Instagram page based in Bengaluru\. • Develop and execute end\-to\-end content strategies, from ideation and creation to publishing and audience engagement\. • Grew the page to 11K\+ followers through community\-driven storytelling and locally relevant food content\. • Collaborate with local brands and platforms like Swiggy and Zomato on paid campaigns and brand partnerships\.

Customer Success & Support Manager at FreJun, Oct 2023 \- May 2025 · 1 yr 8 mos, Bengaluru, • Shaped the product roadmap by translating customer feedback into prioritized, validated feature requests with Engineering and Product\. • Built and scaled the Customer Support and Success functions from the ground up, establishing onboarding, escalation, and retention processes across both teams\. • Owned the full post\-sales lifecycle for enterprise accounts, driving onboarding, escalation management, and retention\.

Customer Support Manager at GoFleet, Sep 2022 \- Oct 2023 · 1 yr 2 mos, Bengaluru, Karnataka, India, • Managed a team to ensure customer satisfaction through effective onboarding, escalation management, and support\. • Utilized CRM systems and ticketing systems to optimize processes and improve service quality\. • Led training and development initiatives to enhance team performance and collaboration\.

Technical Support Engineer II at NetApp, Aug 2020 \- Aug 2022 · 2 yrs 1 mo, Bengaluru, Karnataka, India, • Providing Enterprise level support to the customers of NetApp from APAC and ASIAN region for the product E\-series\. • Create quality knowledge base articles to share information for reuse throughout the Technical Support Center and the customers\. • Collaborating with engineering teams to provide bug fixes and recommendations/best practices\.

## Education

MCA \- Masters of Computer Application, computer science, Vellore Institute of Technology

BCA \- Bachelor of Computer Application, DR\. VIRENDRA SWAROOP INST\. OF COMPUTER STUDIES

[View the original profile](https://tal.club/meet/richa-bajpai-1)

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