Headline

Operations & Business Support | Excel, Power BI, Process Documentation | BBA Graduate, GGSIPU

About

Operations-focused BBA graduate with hands-on experience in process documentation, structured reporting, and cross-functional workflow coordination. At LBL Sons, owned end-to-end dispatch tracking and SOP adherence across 10 retail outlets, building Excel-based reporting infrastructure from scratch. Lean Six Sigma certified. Seeking roles in operations coordination, project coordination, or backend process support where documentation accuracy and structured follow-through are core to the job.

Location

Greater Delhi Area

Work experience

Intern at BrandShapers, Jul 2026 - Present · 1 mo, On-site

Graphic Designer at InAmigos Foundation (IAF), Jan 2026 - Jan 2026 · 1 mo, India, Design posters, reel for our project to make an impact in society

Operations support intern at LBL Sons, Jul 2025 - Sep 2025 · 3 mos, Remote, Coordinated daily with 5 delivery partners across 10 retail outlets, tracking delivery status (completed, pending, not delivered) through scheduled phone check-ins to monitor TAT Updated Excel-based dispatch and inventory records, calculating residual stock by reconciling total inventory against confirmed deliveries Followed SOP for escalating delivery disruptions, including weather-related delays, by reporting them to the supervisor via email for timely resolution

Education

Bachelor of Business Administration - BBA, Business Administration and Management, General, Delhi metropolitan education

Xll CBSE, General Studies, Bal Mandir Senior Secondary school Vikas Marg