Operations & Process Executive | Reconciliation · Compliance Reporting · SLA Adherence | HDFC Bank

Delhi, India

Noida, Uttar Pradesh, India
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Delhi, India

Master of Business Administration - MBA, Marketing/Marketing Management, General
IBS Hyderabad

Bachelor's degree, Business Administration and Management, General
Guru Gobind Singh Indraprastha University
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Ghaziabad
Customer Care Executive at HDFC Bank Limited, Jan 2025 - Present · 1 yr 6 mos, Delhi, India
Business Development Manager at Invest Advise Wealth Management Ltd., Mar 2024 - Jul 2024 · 5 mos, Noida, Uttar Pradesh, India, 1. Provided investment counseling for real estate and stock market portfolios, including detailed financial advisory services and loan option analysis to aid clients' decision-making. 2. Analyzed real estate markets and advised on optimal investment strategies tailored to clients' needs. 3. Organized and executed client events, fostering networking opportunities to present a variety of real estate projects. 4. Facilitated portfolio management discussions to optimize financial outcomes for clients, supporting both short-term and long-term goals
Intern at Outlook Publishing (India) Pvt. Ltd., Mar 2023 - May 2023 · 3 mos, Delhi, India, 1.Strategic Partnership Development: Researched and established 2.partnerships to expand reach, optimize distribution, and enhance digital presence. 3.Partnership & CRM Management: Implemented CRM strategies, loyalty programs, and tracked customer satisfaction via NPS. 4.Promotional Activities: Created and evaluated promotional offers to boost engagement, including discounts and BOGO deals.
Master of Business Administration - MBA, Marketing/Marketing Management, General, IBS Hyderabad
Bachelor's degree, Business Administration and Management, General, Guru Gobind Singh Indraprastha University