Headline

Business Analyst | Product Owner | Certified CSPO | Bridging Business, Tech & User Experience

About

I am a Strategic Business Analyst with 4 years of experience in driving end-to-end product development across AI ecosystems, digital platforms, and SaaS products. My expertise lies in translating complex business needs into structured documentation, scalable solutions, and seamless user experiences. I am a data-informed product thinker, skilled in behavioral analysis, UX optimization, and retention frameworks, which enable informed decision-making and improved product journeys. Throughout my career, I have been customer-centric and execution-focused, adept at stakeholder alignment, agile delivery, MVP definition, and solution design. I bridge the gap between business, technology, and user experience to deliver high-impact strategic outcomes. My technical skills include business analysis, data visualization, and product research, which I leverage to enhance customer engagement across digital platforms. Key Achievements: - Led requirement gathering and solution design across 15+ AI partner chat sub-products, enhancing UX and defining new feature workflows. - Increased requirement clarity by 30% and reduced rework by 25% through detailed BRDs, user stories, and use case documentation. - Improved AI conversational quality by designing sample dialogues and refining flow logic, achieving 20% more human-like interactions. - Developed interactive Power BI dashboards to analyze crime hotspots, enabling data-driven evaluation of strategic police interventions.

Location

Luxembourg

AI stack

cursor

langchain

notion

openai

Work experience

Business Analyst at Radical Minds Technologies Pvt. Ltd., Apr 2026 - Present · 3 mos, Gurugram, Haryana, India

Business Analyst at Byborg Enterprises, Feb 2025 - Oct 2025 · 9 mos, Luxembourg, Luxembourg, In my role at BYBORG ENTERPRISES, I led requirement gathering and solution design for over 15 AI partner chat sub-products. I focused on enhancing user experience and defining new feature workflows. My efforts resulted in a 30% increase in requirement clarity and a 25% reduction in rework through comprehensive BRDs, user stories, and use case documentation. I also improved AI conversational quality by designing sample dialogues and refining flow logic, achieving a 20% increase in human-like interactions. Achievements: I successfully reduced post-release issues by 20% through behavioral analytics and drop-off analysis, optimizing voice-model costs by 15%. Additionally, I facilitated UAT cycles and stakeholder sign-offs across multi-market deployments, which reduced release turnaround time by 30% and strengthened product-market alignment

Business Analyst/Associate Product Owner at P.S. Global Group, Sep 2023 - Jan 2025 · 1 yr 5 mos, United States, At P.S. Global Group, I managed the end-to-end product development for five digital insurance flows, focusing on wallet integrations and UX/UI improvements. My role involved enhancing conversion rates and reducing drop-offs by 25% through post-launch analysis and SQL-based insights. I also took ownership of QA responsibilities, ensuring 100% accuracy in user flows, wallet integration, and form logic in a startup environment. Achievements: I extracted insights from dashboards that tracked user paths, completion rates, and demographics, significantly improving accessibility and client reporting.

Business Analyst at EZScript, Sep 2023 - Jan 2025 · 1 yr 5 mos, United States

Business Analyst/ Associate Product Owner at EX Squared Solutions India Private Limited, Feb 2023 - Aug 2023 · 7 mos, Faridabad, Haryana, India, In my position at EX SQUARED Solutions, I led requirement analysis for multiple products, including Ticket Management, LMS, and CMS. I documented workflows, epics, and user stories in JIRA, which helped reduce change requests by 20%. I strengthened Agile delivery by coordinating with designers, developers, and QA teams to refine logic and support smooth sprint execution. Additionally, I contributed to front-end development by building POCs and UI components using HTML, CSS, and Angular. Achievements: My efforts accelerated validation cycles and improved overall project efficiency.

Software Development Engineer at EX Squared Solutions India Private Limited, Feb 2022 - Jan 2023 · 1 yr, Delhi, India, 1. Wrote, modified, and debugged software for clients. 2. Developed HTML, CSS, and Angular(TypeScript) POCs for clients. 3. Integrate and test code changes. 4. Practice agile development methodologies and work with current networking technologies

Education

Bachelor of Technology - BTech, Computer Science, Manav Rachna University

High School, Science, Banyan Tree Schools