Resham Dilawari profile photo 1 on Tal

Resham Dilawari

Curious Soul | Problem-Solver | Senior Product Manager

India

8+ years of work experience

EnglishHelper
Jan 20233 yrs 9 mosPresent

· Owned product strategy and launch of a 0→1 AI-powered English learning application and revamp of a legacy product, scaling adoption to 300K+ users per product across 36,000+ schools · Defined and shipped the product roadmap across onboarding (Freemium upgrade, Guided Tour), engagement (Streaks, Leaderboard), and learning (Resume Learning, Dictionary, Translation, AI-based speaking feedback, multi-content exploration) over 20+ Agile release cycles annually, driving an average session time of 8.4 minutes · Conducted customer interviews, surveys, and competitor benchmarking, tracked metrics such as course completion rate, renewal rate, and feature adoption, and monitored support ticket trends to drive data-informed feature prioritisation and roadmap sequencing · Worked with cross-functional teams to mitigate delivery risk, and established structured QA and review loops to drive continuous improvements, achieving 96% on-time delivery of the product and content releases · Collaborated with Operations and Support teams on change management initiatives and phased roll-outs, maintaining 99% SLA and achieving 87% CSAT · Led the creation of application designs, product explainers, testimonials, promotional materials, and social media creatives with the Design team, supporting user acquisition and growth, reaching a high of 95K+ MAUs · Managed 6 strategic key accounts and partnered with 12+ entities, leading application integrations, streamlining onboarding for the accounts and delivering customised solutions, contributing to account renewals · Leveraged AI tools (Lovable, Antigravity) to generate designs and build feature prototypes, accelerating design iteration and feature validation
Mindtree
Jun 20211 yr 7 mosDec 2022

· Aligned stakeholders on the product vision of a home inspection tool and led a 12-member Agile team to develop the MVP for an initial user base of 1.5M+, aimed at increasing revenue by 6% · Worked on user/data flows, product backlog, wireframes, feature feasibility assessment & prioritization, and MySQL DB design · Formulated KPIs (e.g., incomplete and failed order bookings) to assess and improve business performance · Enhanced complex enterprise relocation platform, while ensuring regulatory compliance in financial calculations, delivering 97% defect-free enhancements on time
Lal10
Oct 20205 mosFeb 2021

· Interviewed 30 artisans and conducted secondary competitor and user research to define the positioning of a B2B marketplace product · Performed benchmarking to identify the optimal price point, & devised a marketing strategy featuring 8 promotional activities
Raam Group
Apr 20202 mosMay 2020

1. Interviewed 15 candidates for sales position 2. Developed innovative marketing ideas to enhance service visibility for Honda
Dec 20191 moDec 2019

Analyzed extensive data for effective customer targeting and devised Go-To-Market strategy for an IoT product for the cement industry
Infosys
Nov 20162 y 7 moJun 2019

Bhubaneswar

Resham’s AI Stack

antigravity
antigravity
claude
claude
cursor
cursor
kiro
kiro
lovable
lovable
openai
openai

Education

Indian Institute of Management Nagpur

Master of Business Administration - MBA

Indian Institute of Management Nagpur

20192 yrs2021
Silicon Institute of Technology (SIT), Bhubaneswar

Bachelor of Technology - BTech, Electronics and Communications Engineering

Silicon Institute of Technology (SIT), Bhubaneswar

20124 yrs2016

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Headline

Curious Soul | Problem-Solver | Senior Product Manager

About

Senior Product Manager with 8 years of experience building and scaling B2B, B2B2C, and enterprise digital products across EdTech, Health Insurance, Relocation, and E-commerce, serving global clients. Led 0→1 launches and product revamps, growing adoption to 36k+ average MAUs and achieving a 92% customer recommendation rate. Experienced in end-to-end product lifecycle management, Agile delivery, and cross-functional leadership, translating customer insights and data into product decisions that drive measurable outcomes, with a meticulous approach to execution and quality.

Location

India

AI stack

antigravity

claude

cursor

kiro

lovable

openai

Work experience

Senior Product Manager at EnglishHelper, Jan 2023 - Present · 3 yrs 9 mos, · Owned product strategy and launch of a 0→1 AI-powered English learning application and revamp of a legacy product, scaling adoption to 300K+ users per product across 36,000+ schools · Defined and shipped the product roadmap across onboarding (Freemium upgrade, Guided Tour), engagement (Streaks, Leaderboard), and learning (Resume Learning, Dictionary, Translation, AI-based speaking feedback, multi-content exploration) over 20+ Agile release cycles annually, driving an average session time of 8.4 minutes · Conducted customer interviews, surveys, and competitor benchmarking, tracked metrics such as course completion rate, renewal rate, and feature adoption, and monitored support ticket trends to drive data-informed feature prioritisation and roadmap sequencing · Worked with cross-functional teams to mitigate delivery risk, and established structured QA and review loops to drive continuous improvements, achieving 96% on-time delivery of the product and content releases · Collaborated with Operations and Support teams on change management initiatives and phased roll-outs, maintaining 99% SLA and achieving 87% CSAT · Led the creation of application designs, product explainers, testimonials, promotional materials, and social media creatives with the Design team, supporting user acquisition and growth, reaching a high of 95K+ MAUs · Managed 6 strategic key accounts and partnered with 12+ entities, leading application integrations, streamlining onboarding for the accounts and delivering customised solutions, contributing to account renewals · Leveraged AI tools (Lovable, Antigravity) to generate designs and build feature prototypes, accelerating design iteration and feature validation

Associate Consultant at Mindtree, Jun 2021 - Dec 2022 · 1 yr 7 mos, · Aligned stakeholders on the product vision of a home inspection tool and led a 12-member Agile team to develop the MVP for an initial user base of 1.5M+, aimed at increasing revenue by 6% · Worked on user/data flows, product backlog, wireframes, feature feasibility assessment & prioritization, and MySQL DB design · Formulated KPIs (e.g., incomplete and failed order bookings) to assess and improve business performance · Enhanced complex enterprise relocation platform, while ensuring regulatory compliance in financial calculations, delivering 97% defect-free enhancements on time

Growth Intern at Lal10, Oct 2020 - Feb 2021 · 5 mos, · Interviewed 30 artisans and conducted secondary competitor and user research to define the positioning of a B2B marketplace product · Performed benchmarking to identify the optimal price point, & devised a marketing strategy featuring 8 promotional activities

Management Intern at Raam Group, Apr 2020 - May 2020 · 2 mos, 1. Interviewed 15 candidates for sales position 2. Developed innovative marketing ideas to enhance service visibility for Honda

Field Immersion Program at Benvira, Dec 2019 - Dec 2019 · 1 mo, Analyzed extensive data for effective customer targeting and devised Go-To-Market strategy for an IoT product for the cement industry

Test Engineer at Infosys, Nov 2016 - Jun 2019 · 2 y 7 mo, Bhubaneswar

Education

Master of Business Administration - MBA, Indian Institute of Management Nagpur

Bachelor of Technology - BTech, Electronics and Communications Engineering, Silicon Institute of Technology (SIT), Bhubaneswar

Public links

reshamdilawari.github.io: https://reshamdilawari.github.io/